- Company: Coffeeandbagelbrands
- Location: US - Greensboro, NC (3211 Battleground Avenue)
- New
- Full Time
- US - Greensboro, NC (3211 Battleground Avenue)
- Apply on company site
Coffee and Bagel Brands at a glance
coffeeandbagelbrands.comCoffeeandbagelbrands operates coffee and bagel restaurant brands. Public listing data for this employer is limited beyond its domain and the Shift Leader opening in Greensboro, NC.
Coffeeandbagelbrands is hiring a Shift Leader for its site in US - Greensboro, NC (3211 Battleground Avenue). This full-time role puts you in charge of leading a team, keeping the shift on track, and making sure every guest receives consistent, excellent service.
About the Role
As a Shift Leader at Coffeeandbagelbrands in Greensboro, you will run day-to-day operations during your hours, guide crew members, and uphold service and safety standards at 3211 Battleground Avenue. You will serve as the on-site point person who balances guest needs, team performance, and operational tasks so the location runs smoothly from open to close. This full-time Shift Leader position suits someone who enjoys hands-on leadership and thrives when supporting both customers and colleagues in a busy setting.
Key Responsibilities
- Direct the team throughout each shift, assigning tasks and monitoring progress to meet daily goals
- Greet guests, address questions or concerns quickly, and model outstanding customer service
- Coach and train crew members so everyone follows processes and delivers consistent quality
- Complete opening and closing routines, track supplies, and keep the workspace organized and safe
- Handle routine issues on the floor and escalate larger matters to management promptly
- Uphold cleanliness, appearance, and company standards for the Greensboro location
- Share shift updates, feedback, and suggestions that help the whole team improve
What We're Looking For
- Prior leadership, supervisory, or team-lead experience is preferred
- Clear communication skills and a calm, professional presence under pressure
- Strong customer-service mindset and genuine desire to help guests and coworkers
- Reliability, organization, and solid problem-solving abilities
- Comfort working in a fast-moving, collaborative environment
- Willingness to follow established procedures and maintain high standards every shift
About the Company
Coffeeandbagelbrands is hiring for this Shift Leader role and offers a supportive team environment where people can contribute and grow together.
Ready to Apply?
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit coffeeandbagelbrands.wd1.myworkdayjobs.com.
Explore Coffeeandbagelbrands online
Working in US - Greensboro, NC (3211 Battleground Avenue)
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
About this role & career path
This role aligns with first-line supervision of food preparation and serving workers (O*NET 35-1012.00). Related paths include cafeteria or banquet supervisor, bar manager, and other front-line foodservice lead roles that blend guest recovery, cash control, and floor standards.
Source: O*NET (public-domain bulk data)
Build the skills for this role
Build strength in cash handling and end-of-shift balancing, complaint resolution, and floor standards checks. Practice leading a short rush, coaching servers on speed and accuracy, and spotting stock or equipment issues before they hurt service. No certification list was provided for this posting.
Expect scenarios on angry guests, till shortages, and understaffed rushes. Be ready to walk through how you coach a teammate mid-shift, protect food and cash standards, and prioritize when both prep and the line are backed up. Use concrete examples from prior café or QSR lead work.
Strong fit if you already lead shifts in fast casual or coffee retail, stay calm with guests, and treat cash and cleanliness as non-negotiable. Thin company intel means culture and pay should be clarified in the interview; the day-to-day is clearly store leadership, not pure cook or cashier work.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Shift Leader
- Employer Coffee and Bagel Brands
- Location US - Greensboro, NC (3211 Battleground Avenue)
- Type Full Time
- Posted July 13, 2026
- Apply by 2026-08-12
- Country context US
- Overview Full original description on this page (318 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Shift Leader
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
- Resolve customer complaints regarding food service.
- Compile and balance cash receipts at the end of the day or shift.
- Present bills and accept payments.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
Employer website
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Occupation family: Shift Leader
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