Senior Analyst, Risk Management

Join Razorpay Software Private Limited as a Senior Analyst, Risk Management in Bengaluru, where you'll safeguard the integrity of our financial platform by managing complex compliance operations and customer risk assessments. This is a full-time position for an accomplished professional ready to drive compliance excellence across a rapidly scaling fintech ecosystem.

About This Position

As a Senior Analyst focused on Risk Management at Razorpay, you'll occupy a pivotal compliance and security role within our growing financial services infrastructure. Your expertise will span sanctions screening, anti-money laundering (AML) protocols, and fraud prevention—ensuring every transaction and merchant relationship meets our rigorous regulatory and ethical standards. This position demands someone who combines deep technical knowledge with the analytical rigour to identify hidden risks, coupled with sound judgment to escalate complex cases effectively.

Core Duties

• Evaluate prospective and existing customers using comprehensive due diligence frameworks, from initial onboarding assessments through ongoing transaction surveillance.
• Review investigations into suspicious activities, international sanctions exposure, and enhanced due diligence scenarios with meticulous attention to regulatory requirements.
• Triage escalated cases from operational and business teams, resolving exceptions and complex queries using sound judgment and documented policies.
• Champion improvements to our risk frameworks, detection methodologies, and compliance workflows through evidence-based recommendations.
• Function as a trusted advisor within the compliance organisation, maintaining expertise across AML legislation, fraud typologies, merchant risk categories, and monitoring best practices.
• Maintain flawless documentation, adherence to filing standards, and clear communication of findings to internal partners and regulatory stakeholders.
• Leverage industry-standard screening systems—including Dow Jones Risk and Compliance and LexisNexis—to surface potential exposures swiftly.

Skills & Qualifications

• Bachelor's degree or equivalent professional qualification.
• Proven expertise in AML, sanctions compliance, or financial crime prevention.
• Familiarity with customer support and CRM platforms (such as Freshdesk) or similar systems.
• Knowledge of payment card disputes: chargeback mechanics, arbitration procedures, Visa and Mastercard regulations, and associated reason codes.
• Exceptional clarity and precision in both written and spoken communication.
• Strong listening acumen: grasping nuanced queries, foreseeing customer needs, and resolving concerns across stakeholder groups.
• Meticulous accuracy and organisational discipline; capacity to juggle multiple workstreams whilst catching discrepancies and irregular patterns.
• Professional presence in voice and written correspondence—courteous, assured, and solution-focused.

Why Join Razorpay Software Private Limited

Razorpay powers the digital payment infrastructure across Asia, processing over $180 billion in annualised transaction value and serving customers ranging from bootstrapped startups to India's largest enterprises and over 100 unicorn companies. Our backing includes leading global investors such as GIC, Peak XV Partners, Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures. Within our 3,000-person organisation, you'll work in a culture that prizes ownership—you control your work with autonomy and minimal bureaucracy—values continuous learning, trusts capability over credentials, operates with radical transparency, and grows alongside its people.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.