Sales Operations Manager

About This Opportunity

We are representing a fast-scaling logistics technology company that is transforming last-mile delivery across Europe. Our client operates a dual-engine commercial model: enterprise B2B sales serving major retailers and brands, plus a network-growth motion building local collection points. Both engines need robust systems, intelligent automation, and data-driven operations—and that's where you come in.

As Sales Operations Manager, you'll architect and own the revenue infrastructure that powers growth. You'll build the TAM frameworks, lead scoring models, CRM workflows, deal governance, field team dashboards, and automation that let commercial teams focus on selling, not admin. You'll be both strategist and builder, shipping real tooling and process improvements yourself.

Responsibilities

• Design and operate the new-business engine: define total addressable market, score and prioritise accounts, and build top-of-funnel workflows (enrichment, multi-contact mapping, sequencing, trigger-based outreach) so sales reps pitch rather than hunt
• Own CRM architecture and deal desk: configure Pipedrive around the selling rhythm, set deal stages and approval gates, govern pricing and terms, and accelerate proposal turnaround
• Scale the field network engine: run territory planning, lead assignment, cost-per-acquisition tracking, and dashboards for the team growing local partner locations; push toward algorithmic routing and self-service onboarding
• Automate relentlessly: own the revenue tooling stack, make pragmatic build-vs-buy decisions (default to building), remove manual steps, and design systems that scale from enterprise to SME without re-architecting
• Diagnose funnel breakdowns: analyse pipeline data to identify where deals stall or leak, then ship the fixes—whether that's process, tooling, or data quality
• Maintain rigorous data hygiene and governance across all commercial systems

What We're Looking For

• Proven revenue operations or sales operations experience in a high-growth, fast-moving environment
• Deep hands-on expertise implementing and evolving CRM platforms (Pipedrive strongly preferred); you shape the tool to fit the motion, not vice versa
• Systems thinker who builds scalable solutions rather than one-off fixes, and ships those solutions yourself
• AI-native builder: fluent with Claude or similar LLMs, with a track record of deploying real automation and tooling in production
• Equally comfortable diving into workflow details and discussing pipeline quality with commercial leaders
• Fast, practical delivery style; able to scope work for engineering when needed but biased toward self-service execution
• High standards for data quality, process rigour, and operational excellence
• Strong analytical skills using dashboards, funnel metrics, and performance data to drive decisions

Location & Work Arrangement

This role is based in London (Shoreditch) and requires on-site presence four days per week, with one day remote. Our client values in-person collaboration for high-impact work.

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and confirm alignment with the role. Qualified candidates are then submitted to our client for consideration. Please do not attempt to contact the hiring company directly—all communication and interview coordination flows through Get A Job.ai to ensure a structured, professional process.

Compensation & Benefits

Our client offers a competitive compensation package including generous equity participation with annual top-ups, private health and dental coverage, 25 days holiday, enhanced parental leave, hardware of your choice, and extensive perks (gym subsidies, cycle-to-work scheme, Friday office lunch, covered transport and meals for late evenings, and more).

Get A Job.ai is an equal opportunity recruiter. We are committed to fostering an inclusive process for all candidates regardless of race, colour, religion, sex, national origin, age, disability, or any other protected characteristic.