Retail- FT Sales Manager

Join Michaels as a Retail Full-Time Sales Manager at our Charlotte location (8813 JW Clay Blvd, Ste A) and lead a dynamic team dedicated to delivering exceptional customer experiences and driving store performance in the arts and crafts retail space.

Role Overview

As a full-time sales manager with Michaels, you'll take on a leadership role in our Charlotte store, overseeing daily operations and team performance. This position offers an opportunity to grow your retail management career while working in a collaborative environment that values customer satisfaction and team development.

Core Duties

• Lead, mentor, and supervise a retail sales team to maintain high performance standards
• Drive store sales growth and achieve departmental targets through effective team leadership
• Oversee customer service excellence, ensuring every visitor has a positive shopping experience
• Manage inventory, merchandising, and visual displays to optimize store presentation
• Handle point-of-sale operations and cash handling responsibilities
• Execute opening and closing procedures with attention to detail and security protocols
• Create staff schedules and manage team scheduling needs
• Train team members on company standards, product knowledge, and customer service practices

Who We're Looking For

• Proven experience in retail management or equivalent customer-facing leadership role
• Strong sales acumen and demonstrated ability to drive revenue growth
• Excellent communication and interpersonal skills
• Experience developing and coaching retail teams
• Organizational and multitasking abilities in a fast-paced environment
• Problem-solving mindset and ability to handle challenges with professionalism
• Availability for flexible retail hours, including evenings and weekends

More About Michaels

Michaels is a leading arts and crafts retailer serving creative customers across the country. Our Charlotte-8813 JW Clay Blvd store is part of a nationwide network committed to inspiring creativity, supporting artists and hobbyists, and building community through craft and artistic expression.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.