- Full Time
- Billings, Yellowstone County
Blue Water Rail Services
Join Blue Water Rail Services as a Product Support Sales Representative (PSSR) in Billings, Yellowstone County, in a full-time position where you'll provide exceptional customer support while building sales opportunities in the heavy equipment industry.
About the Role
As a Product Support Sales Representative with Blue Water Rail Services in Billings, you'll be the bridge between our customers and our sales, rental, and service operations. You'll respond to customer needs with expertise and professionalism, turning support interactions into lasting business relationships and identifying growth opportunities that benefit both our clients and the company.
What You'll Do
- Address customer questions about equipment specifications, rental options, and service capabilities
- Provide technical support and troubleshooting assistance for equipment customers
- Coordinate between customers and our sales and service teams for seamless solutions
- Identify expansion opportunities through customer conversations and feedback
- Document customer interactions and maintain detailed support records
- Deliver responsive, professional service that strengthens customer loyalty
- Collaborate with cross-functional teams to ensure customer success
What We're Looking For
- Excellent communication and listening skills
- Customer service experience or a genuine customer-first orientation
- Sales awareness or eagerness to develop consultative sales capabilities
- Strong organizational and problem-solving abilities
- Knowledge of heavy equipment, construction, or industrial sectors (a plus)
- Ability to work effectively in a team environment
- Dedication to workplace safety and our company values
About Blue Water Rail Services
For over 80 years, Blue Water Rail Services has been delivering comprehensive heavy equipment solutions—sales, rentals, and service—to customers throughout the Billings area. We're built on customer care, operational excellence, and a commitment to maintaining safe, values-driven workplaces where our team members thrive.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Billings, Yellowstone County
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Montana is a landlocked state in the Mountain West subregion of the Western United States. It is bordered by Idaho to the west, North Dakota to the east, South Dakota to the southeast, Wyoming to the south, and the Canadian provinces of Alberta, British Columbia, and Saskatchewan to the north. It is the fourth-largest state by area, but the eighth-least populous state and the third-least densely p
- Elevation 952m (3,123 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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