Personal and Advertising Injury Liability Claims Specialist

Build your career with The Hartford as a Personal and Advertising Injury Liability Claims Specialist in Lansing, Ingham County — a full-time, on-site opportunity to resolve complex liability claims for a company that measures success by the difference it makes.

About the Role

As a Personal and Advertising Injury Liability Claims Specialist (req CH07DE) based in Lansing, Ingham County, you will own a caseload of intricate, high-exposure claims from first notice through resolution. This position is ideal for an experienced claims professional who thrives on analytical problem-solving and wants room to grow while supporting the success of customers and colleagues alike.

Key Responsibilities

• Investigate, evaluate, and resolve complex, high-exposure personal and advertising injury liability claims.
• Manage an active caseload from initial review through final settlement or disposition.
• Assess coverage, liability, and damages, then determine appropriate reserves and resolution strategies.
• Coordinate with insureds, claimants, legal counsel, and internal partners to move claims forward efficiently.
• Deliver service that reflects The Hartford's commitment to going beyond coverages and policies.

Qualifications

• Proven experience handling liability or injury claims, ideally including complex, high-exposure files.
• Strong investigative, analytical, and decision-making abilities.
• Clear written and verbal communication skills for working with multiple stakeholders.
• Ability to manage competing priorities and work on-site in Lansing, Ingham County.

About The Hartford

The Hartford is an insurance company determined to make a difference — going well beyond coverages and policies to help people and businesses achieve their goals. Joining the team means having every opportunity to reach your own objectives while helping others do the same, and contributing to the future the company is working to shape.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.