Patient Billing/Service Representative II – Obstetrics and Gynecology

Wustl is hiring a Patient Billing/Service Representative II - Obstetrics and Gynecology for its location in Town and Country, MO. This full-time opportunity centers on accurate billing support and responsive patient interactions within the obstetrics and gynecology area.

What This Role Involves

As a Patient Billing/Service Representative II - Obstetrics and Gynecology at Wustl in Town and Country, MO, you will oversee account management tasks that keep financial records precise and patients well-informed. The position blends careful claim handling with clear service that helps individuals understand their statements and resolve account matters efficiently as part of everyday Wustl careers operations.

Core Duties

• Generate and submit insurance claims related to obstetrics and gynecology services while monitoring their progress through to completion
• Respond promptly to patient questions about charges, balances, and payments through professional phone and in-person conversations
• Review and confirm insurance eligibility details then enter updates into the appropriate systems
• Record incoming payments, produce accurate billing statements, and pursue outstanding balances according to established workflows
• Partner with clinical colleagues to obtain any needed details that support correct coding and claim submission
• Safeguard all patient financial data and follow applicable privacy requirements at every step
• Spot and correct discrepancies in accounts so that revenue processes remain reliable and seamless

Qualifications

• High school diploma or equivalent educational background
• Prior experience performing medical billing or patient service duties, preferably in a clinical specialty setting
• Familiarity with insurance procedures and medical terminology connected to obstetrics and gynecology
• Comfort using billing software, practice management tools, and common office applications
• Ability to communicate calmly and clearly during sensitive financial discussions
• Strong focus on accuracy plus the capacity to organize multiple priorities
• Self-directed work style balanced with effective teamwork

Working at Wustl

Wustl is hiring for this role and offers a supportive team environment that encourages collaboration and individual growth.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.