Manager, Client Due Diligence (CDD)

Visa invites qualified professionals to apply for the Manager, Client Due Diligence (CDD) role based in Austin, TX. This full-time position centers on leading client evaluation activities within a collaborative and structured workplace.

The Opportunity

Joining Visa as Manager, Client Due Diligence (CDD) in Austin, TX means directing essential verification and risk review processes that support informed client relationship decisions. This full-time onsite role in Austin places you at the center of team leadership, process improvement, and quality oversight for due diligence work. Those exploring Manager, Client Due Diligence (CDD) jobs in Austin, TX, Visa careers, or related opportunities near Texas will discover a focused environment for applying compliance and management expertise while contributing to consistent operational standards.

Key Responsibilities

• Guide the day-to-day work of the client due diligence team to deliver accurate and timely assessments.
• Own the creation and continuous improvement of CDD workflows and control frameworks.
• Supervise comprehensive risk evaluations for prospective and ongoing client relationships, escalating concerns appropriately.
• Partner with colleagues across functions to collect required data and resolve information gaps during reviews.
• Track emerging guidelines affecting due diligence practices and integrate necessary adjustments into team operations.
• Coach staff members on effective techniques, tools, and documentation standards for client due diligence.
• Compile clear summary reports of CDD activities and outcomes for review by leadership.
• Uphold quality assurance measures so all client due diligence outputs satisfy established benchmarks.

Requirements

• Demonstrated background directing client due diligence, know-your-customer activities, or comparable compliance functions, ideally including people management.
• Solid grasp of risk-ranking methods and the regulatory expectations that shape due diligence programs.
• Bachelor’s degree in business, finance, law, or a closely related discipline, or equivalent professional track record.
• Proven ability to lead teams, set priorities, and foster individual growth.
• Sharp analytical skills and meticulous attention when examining detailed client materials.
• Clear written and verbal communication style for cross-team coordination and senior-level briefings.
• Comfort working with the systems and databases commonly applied to due diligence case management.

About the Company

Visa is hiring for this role and offers a supportive team environment.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.