Head of Engineering, Rewards

About This Opportunity

We are representing a confidential fintech organization in their search for a Head of Engineering, Rewards. This is a remote role based in London, reporting to senior technology leadership.

Our client operates a rewards and retention platform serving millions of users across consumer, business, and distribution networks. The platform currently delivers cashback functionality and is being evolved into a comprehensive rewards, retention, engagement, and personalization system. You will inherit a team of nine engineers, including an Engineering Manager, and scale the organization to multiple product units with upwards of 25 people.

This is a consumer-facing product engineering role requiring hands-on leadership in experimentation, A/B testing, and mobile/web experience development. You will own the technical strategy, architecture, and delivery end-to-end as the domain CTO, with full autonomy over engineering decisions, hiring, and roadmap prioritization.

Responsibilities

• Own the technical strategy, architecture, and roadmap for the rewards platform end-to-end
• Improve performance, reliability, and depth of the existing cashback product as immediate priority
• Evolve the platform to serve business customers, consumer customers, and sales agents with personalized rewards and retention features
• Build and scale the engineering organization: structure product units, hire engineers and Engineering Managers, and lead through managers as the team grows
• Establish a strong experimentation culture using A/B testing, cohort analysis, and measurement frameworks to drive product decisions
• Partner with Growth, Sales, and Marketing to translate acquisition and retention objectives into engineering initiatives
• Own the customer-facing experience across mobile and web, including delivery speed and reliability
• Define architecture standards, engineering processes, quality metrics, and own domain health (incidents, production defects, deployment frequency, change failure rate, developer experience)
• Build the platform to serve customers across multiple geographies as the organization expands
• Work with Product to define rewards-specific metrics and OKRs and hold the team accountable to them

What We're Looking For

• Direct-to-consumer product engineering at scale: proven experience building and shipping products used by large consumer audiences with understanding of engagement and retention drivers
• Genuine front-end and mobile depth: hands-on leadership building consumer-facing mobile and web experiences (backend-only backgrounds do not fit this role)
• Experimentation and growth engineering: hands-on experience running A/B tests, feature flagging, and measurement frameworks to drive product decisions
• At least 5 years managing managers and leading engineering organizations through other engineering leaders
• Hands-on technical leadership with meaningful engineering time and technical credibility with your teams
• 10+ years overall software engineering experience, with at least 5 years leading engineering teams through growth phases
• Comfort with Java and Spring Boot backend environments and ability to lead backend engineers credibly
• Experience building and scaling engineering organizations from small bases, including hiring and developing Engineering Managers
• Strong collaboration with commercial stakeholders (growth, marketing, sales) and ability to translate business objectives into engineering work
• Rewards, loyalty, gamification, personalization, or growth platform experience is a strong advantage
• Fintech or payments experience is an advantage but not required

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team conducts an initial screening to understand your background and confirm alignment with the role requirements. Once we identify strong matches, we submit qualified candidates to our client for consideration. Please do not contact the client directly—all communication flows through our recruiting team to ensure a structured and professional process.

The client's interview process includes: a 60-minute system design discussion, a 60-minute panel interview with technical deep dive and leadership assessment, a 60-minute stakeholder management round, and a final 60-minute technical and culture fit interview with the hiring manager.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

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