Director, Product Pricing and Monetisation

About This Opportunity

Our talent team at Get A Job.ai is representing a fast-growing SaaS platform in search of a Director, Product Pricing and Monetization. This confidential client operates a multi-product platform serving agencies and small businesses globally, with a distributed, remote-first team spanning multiple countries.

This is a high-impact leadership role at the intersection of Product, Finance, Data, Growth, Sales, and Marketing. You will own pricing strategy, packaging architecture, customer research, and monetization experimentation across the entire platform. Reporting to the Chief of Staff with direct exposure to executive leadership, you'll help answer critical questions about customer segmentation, value realization, pricing models, and commercial strategy.

Responsibilities

• Develop company-wide pricing and packaging strategy across subscription plans, bundles, add-ons, usage-based models, and new product launches
• Evaluate pricing architecture evolution across subscription, usage-based, account-based, feature-based, and hybrid models
• Build business cases for pricing changes including impact on acquisition, conversion, ARPU, expansion, retention, gross margin, and LTV
• Establish principles for discounts, promotions, trials, grandfathering, migrations, and price increases
• Build a continuous customer research program covering prospects, trial users, paying customers, churned customers, agency partners, and affiliates
• Create clear segmentation frameworks based on customer needs, behaviors, maturity, use cases, and willingness to pay
• Lead qualitative and quantitative research including interviews, surveys, win/loss analysis, churn studies, and behavioral analysis
• Design and execute pricing experiments with defined hypotheses, success metrics, and decision criteria
• Partner cross-functionally to operationalize approved changes and develop rollout strategies
• Monitor performance across trial-to-paid conversion, plan mix, ARPU, add-on attachment, expansion, churn, NRR, and gross margin
• Maintain structured competitive intelligence on pricing, packaging, and monetization trends across SaaS, CRM, marketing automation, and agency technology categories
• Establish cross-functional pricing governance including decision rights, approval processes, and measurement standards
• Present clear, commercially grounded recommendations to senior leadership
• Build organizational capability in customer research, pricing strategy, experimentation, and value-based decision-making

What We're Looking For

Required qualifications:

• 12+ years of experience across SaaS pricing, monetization, product strategy, customer insights, growth strategy, or management consulting
• Significant direct experience leading pricing and packaging decisions for B2B SaaS or platform companies
• Proven track record translating customer research and data into product, pricing, packaging, or go-to-market changes
• Strong understanding of SaaS business models including subscription economics, usage-based pricing, expansion revenue, retention, and LTV
• Experience with multi-product or multi-tier offerings and navigating pricing changes across customer bases
• Strong quantitative and financial modeling skills with ability to develop scenarios and make recommendations with imperfect information
• Experience with qualitative and quantitative research methods including interviews, segmentation, surveys, willingness-to-pay analysis, concept testing, and behavioral analysis
• Excellent commercial judgment balancing customer value, growth, simplicity, operational feasibility, and long-term strategy
• Outstanding executive communication skills and ability to turn complex analysis into clear recommendations
• Collaborative working style with record of influencing Product, Finance, Data, Engineering, Marketing, Sales, and Customer Success leaders
• Comfort operating in fast-moving environments where operating models may still be developing
• Player-coach mentality equally comfortable with strategy, customer interviews, analysis, business cases, and execution support

Preferred qualifications:

• Experience with product-led growth, free trials, self-serve acquisition, or hybrid models
• Background in agency software, SMB software, CRM, marketing automation, communications, payments, AI products, or vertical SaaS
• Experience with ecosystems where direct customers serve or resell to end customers
• Experience with white-label products, reseller models, marketplaces, channel partners, or multi-sided platforms
• Experience launching usage-based products or monetizing high-variable-cost capabilities
• Familiarity with SQL, experimentation platforms, business intelligence tools, or product analytics systems
• Experience building pricing, customer insights, or monetization functions from early stages

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and match with this opportunity. If there's strong alignment, we'll submit your profile to our client for consideration and guide you through their interview process.

Please do not attempt to contact the client directly, as all communication is managed through our talent team to ensure a professional and coordinated process.

Pay

Pay via Get A Job.ai: $207,000 - $269,000 annually

Location: United States, Remote

Equal Employment Opportunity

Get A Job.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.