- Company: Greg Harman - State Farm Agent
- Location: Oak Ridge, Woodford County
- Salary: $55,000–$65,000/yr
- Full Time
- Oak Ridge, Woodford County
- $55,000–$65,000/yr
- Apply on company site
- $55,000–$65,000/yr
Greg Harman - State Farm Agent at a glance
gregharmanstatefarmagent.comGreg Harman - State Farm Agent is a local State Farm agency team in Oak Ridge, Tennessee. This role sits on the agent’s office staff—helping clients with questions, service, and day-to-day insurance support rather than working as a corporate State Farm hire.
Join Greg Harman - State Farm Agent in Oak Ridge, Woodford County as a full-time Customer Service Representative - State Farm Agent Team Member. This is your opportunity to deliver exceptional service while building meaningful customer relationships at a growing insurance agency in your community.
About the Role
As a Customer Service Representative on our team, you'll be the frontline connection between our customers and the services they rely on. This full-time position combines direct customer interaction with essential administrative support, ensuring every client receives professional, responsive service. You'll work in our Oak Ridge office, supporting the daily operations of a successful State Farm agency and contributing directly to our growth.
What You'll Do
- Address customer inquiries regarding insurance coverage, policy options, and claim status
- Process applications, policy modifications, and account updates with precision
- Respond promptly to customer calls and emails with professionalism and care
- Schedule consultations and coordinate interactions between clients and our agent
- Maintain accurate records and input customer information into agency systems
- Support policy renewals and help customers understand their protection options
- Collaborate effectively with team members to achieve agency objectives
What We're Looking For
- Prior customer service or client-facing experience
- Strong verbal and written communication abilities
- Capacity to manage multiple tasks and priorities simultaneously
- Organized approach with strong attention to accuracy
- Comfort with computer systems and eagerness to master new software
- Professional demeanor and genuine commitment to customer satisfaction
- Dependability and collaborative spirit
Why Join Our Team
We offer competitive salary, performance-based bonuses, flexible scheduling options, health insurance coverage, paid time off, and comprehensive training and development programs. This role provides clear opportunities for advancement as you grow with our agency and State Farm.
About Greg Harman - State Farm Agent
We are an independent State Farm agency serving Oak Ridge and Woodford County. Our mission is to provide personalized insurance solutions and expert guidance to families and businesses in our region.
How to Apply
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Explore Greg Harman - State Farm Agent online
Working in Oak Ridge, Woodford County
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 215,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
About this role & career path
O*NET groups related work under sales representatives of services (41-3091.00). Common paths include accounts or business-services sales roles; agency experience can build toward licensed producer or office-lead work depending on credentials and performance.
Traits that fit this role
- Self-Confidence
- Perseverance
- Social Orientation
- Achievement Orientation
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- C-StoreTEC returns for its third annual event - CSP Daily News
- NRF report: U.S. retail sales rose 9.4% in June - Talk Business & Politics
- June Retail Sales Show Continued Growth for Ninth Consecutive Month - Hardware Retailing
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Build the skills for this role
Build phone etiquette, product knowledge, and clear follow-up habits. Free starts:
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Be ready with examples of calm problem-solving, handling upset customers, and explaining options simply. Ask how the agent team splits service vs. new business, what tools they use, and how success is measured in the first 90 days.
Strong fit if you like face-to-face and phone client care in a small local agency, can learn insurance products quickly, and want service work with light sales support—less ideal if you prefer fully remote or pure corporate corporate support.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Representative – State Farm Agent Team Member
- Employer Greg Harman - State Farm Agent
- Location Oak Ridge, Woodford County
- Type Full Time
- Pay (from listing) $55,000–$65,000/yr
- Posted June 23, 2026
- Apply by 2026-08-08
- Country context US
- Overview Full original description on this page (341 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Representative - State Farm Agent Team Member
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Answer customers' questions about services, prices, availability, or credit terms.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
- Compute and compare costs of services.
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
- Contact prospective or existing customers to discuss how services can meet their needs.
- Create forms or agreements to complete sales.
Employer website
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Occupation family: Customer Service Representative - State Farm Agent Team Member
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