Customer Relations Representative – State Farm Agent Team Member

Join Parish Lowrie - State Farm Agent in Jasper, Pickens County, as a Customer Relations Representative - State Farm Agent Team Member where you'll build lasting relationships with clients and help them protect what matters most. This full-time position offers competitive benefits, flexible scheduling, and genuine room to grow within a thriving local insurance agency.

What This Role Involves

You'll be the face of Parish Lowrie's agency, greeting clients, answering insurance inquiries, and connecting people with the coverage solutions they need. Whether handling phone calls, welcoming walk-ins, or following up with existing customers, every interaction is an opportunity to reinforce why families and businesses in Jasper trust us with their protection. You'll support our State Farm Agent's mission to deliver exceptional service that keeps clients coming back.

Your Responsibilities

• Answer inbound calls and inquiries about auto, home, life, and other insurance products
• Greet clients in person and schedule appointments with our State Farm Agent
• Process policy documentation and handle routine customer requests
• Maintain organized records and follow up with clients on policy status
• Support policy renewals and coordinate client transitions smoothly
• Resolve customer concerns professionally and escalate complex issues appropriately
• Help grow the agency's client base through relationship building and referrals

What You Bring

• Strong communication and interpersonal skills
• Professional demeanor and commitment to customer service excellence
• Organizational ability to manage multiple customer interactions daily
• Reliability, punctuality, and a collaborative team mindset
• Basic computer proficiency and willingness to learn agency systems
• Genuine interest in helping people navigate insurance solutions

Why Join Parish Lowrie - State Farm Agent

Grow with a successful local insurance agency that invests in its people. This role comes with a hiring bonus, ongoing performance-based incentives, competitive pay, and flexible scheduling to fit your life. You'll receive comprehensive training and real opportunity for advancement into roles like State Farm Agent licensing or agency management. Enjoy paid time off and the satisfaction of serving your Jasper, Pickens County community.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.