Customer Service Representative (6310) – Henderson, TN

Join Domino's as a Customer Service Representative in Henderson, TN, where you'll deliver exceptional support to our customers every day. This is a full-time position serving our local community and ensuring every order experience exceeds expectations.

About This Position

As a Customer Service Representative at Domino's in Henderson, TN, you'll be the voice and face of our brand when customers reach out. Whether customers are calling to place an order, check on their delivery, or address any concerns, you'll handle every interaction with professionalism and care. This role is essential to maintaining the strong relationships Domino's builds with the customers we serve in Henderson and the surrounding areas.

Responsibilities

• Answer inbound customer calls and inquiries in a timely, courteous manner
• Process customer orders accurately and efficiently using point-of-sale systems
• Provide delivery status updates and address customer concerns or complaints
• Explain menu options, specials, and promotional offers to customers
• Handle payments securely and manage customer account information
• Communicate clearly with store staff and delivery drivers regarding orders
• Document customer interactions and maintain service quality standards
• Support peak service hours and special events as needed

What You Bring

• Strong communication skills and a friendly, customer-focused attitude
• Ability to multitask and remain calm under pressure during busy periods
• Attention to detail when processing orders and payments
• Basic computer skills and comfort learning new systems quickly
• Reliability and professional behavior in all customer interactions
• Availability for flexible scheduling, including evenings and weekends
• A genuine desire to solve customer problems and deliver great service

Working at Domino's

Domino's is a global leader in pizza delivery and a trusted part of countless communities across the United States and worldwide. Our Henderson, TN location is committed to providing fast, friendly service and quality products that keep customers coming back. Working at Domino's means joining a team-oriented environment where your contributions directly impact customer satisfaction and store success. We value employee growth and create opportunities for team members who are ready to advance their careers with us.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.