Customer Service – Office

Join Pertemps Banbury as a Customer Service Executive, based in our office in Nether Worton, Chipping Norton. This is a full-time, office-based position offering up to £29,000 per annum, with interviews available now.

About the Role

We're seeking an experienced Customer Service Executive who thrives in a vibrant, high-energy office setting. You'll be part of a collaborative team delivering responsive, professional support to our clients. This role offers the ideal opportunity to develop your customer service career in a business that values dedication and interpersonal skill. Your own transport will be essential for this position based near the Middleton Cheney area.

Day-to-Day Responsibilities

• Handle incoming customer enquiries via phone, email, and other communication channels
• Resolve customer issues promptly and professionally, working towards first-contact resolution
• Log and track customer interactions, maintaining detailed and accurate records
• Liaise with other departments to ensure customer queries are resolved effectively
• Build and maintain positive relationships with clients throughout their journey with us
• Contribute to team targets and service level agreements
• Support the wider office team during busy periods

Requirements

• Proven experience working in a customer service or similar client-facing role
• Strong communication skills, both written and verbal
• Ability to work calmly and effectively in a fast-paced, busy environment
• Reliable, punctual, and committed to delivering quality service
• Own transport, as this is essential for the role's location
• Proficiency with standard office software and systems
• A professional approach and genuine commitment to customer satisfaction

Working at Pertemps Banbury

Pertemps Banbury is a leading recruitment partner, and this role offers you the chance to work within a well-established business supporting genuine professional development. You'll join a supportive team in a structured office environment where your contributions are valued.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.