- Company: Hudson Shribman
- Location: Eastern England, UK
- Salary: £30,000/yr
Hudson Shribman at a glance
CUSTOMER SERVICE ADMINISTRATOR (MANUFACTURING)
Hudson Shribman
Cambridgeshire, Eastern England, UK
The Opportunity
We are seeking a Customer Service Administrator to join our dynamic organization in Cambridgeshire. As an integral part of the factory industrial engineering manufacturing team, you will support multiple departments to ensure smooth and efficient day-to-day operations. This role offers a competitive salary up to £30k per annum with bonus potential.
Key Responsibilities
- Supporting multiple departments within the organization
- Maintaining accurate records and databases
- Handling customer inquiries and complaints effectively
- Assisting in the coordination of internal processes
- Collaborating with various teams to streamline operations
What You Bring
- A proactive attitude towards problem-solving
- Excellent communication skills, both written and verbal
- Attention to detail in all tasks
- Experience in customer service or administrative roles is advantageous but not essential
- Proficiency in Microsoft Office Suite
Why Join Hudson Shribman
Joining Hudson Shribman means becoming part of a forward-thinking and supportive team. Our organization values innovation, collaboration, and continuous improvement. We offer a rewarding work environment where your contributions are recognized and valued.
Apply Today
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Hudson Shribman is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of their ethnicity, religion, disability, sex, sexual orientation, marital status, age or nationality.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Hudson Shribman online
Working in Eastern England, UK
Weather right now in Eastern England, UK: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
This role is listed for Eastern England, UK, with a location display pointing to the Port of Southampton area (Woolston / Eastern Docks). England sits on Great Britain, borders Scotland and Wales, and is bounded by the North Sea and English Channel—see Wikipedia on England.
England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and
🇬🇧 Relocation safety for United Kingdom: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in United Kingdom: 4.7% — via World Bank
GDP per capita in United Kingdom: $57,602 — via World Bank
Consumer price inflation in United Kingdom: 3.9% (annual) — via World Bank
Real GDP growth in United Kingdom: 1.4% (annual) — via World Bank
Average hours worked per year in United Kingdom: 1,533 — via OECD
Nearby green space: 3 parks within 1.5km — closest is Vokes Memorial Park. via OpenStreetMap
Nearest public transit: NOCS (transit stop, 716m). via OpenStreetMap
Locally, the most commonly reported issue recently was Violence and sexual offences — via UK Police data
- Elevation 3m (10 ft)
Source: Wikipedia (state)
About this role & career path
Customer service administration in manufacturing builds transferable skills in issue resolution, documentation, and coordinating office workflows. O*NET frames related work around resolving complaints, reviewing production/shipping records, and guiding staff through complex cases (O*NET 43-1011.00).
Traits that fit this role
- Leadership Orientation
- Self-Control
- Social Orientation
- Cooperation
- Attention to Detail
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Build the skills for this role
Strengthen complaint handling, clear written updates, and comfort reading production/shipping records. Free starting points:
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Be ready with examples of calming an escalated customer, correcting a records error, and prioritising competing deadlines. Expect scenario questions on manufacturing lead times, incomplete orders, and how you would brief a colleague on next steps.
Strong fit if you enjoy structured admin, calm phone/email support, and manufacturing-side detail (orders, shipping, quality notes). On-site Eastern England work; remote is not indicated.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Administrator (Manufacturing)
- Employer Hudson Shribman
- Location Eastern England, UK
- Type Full Time
- Pay (from listing) £30,000/yr
- Posted July 31, 2026
- Apply by August 30, 2026
- Country United Kingdom
- Overview Full job description on this page (223 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Administrator
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Explore related openings
Occupation family: Customer Service Administrator
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