- Company: United Overseas Bank
- Location: Singapore (nationwide) (nationwide)
- Salary: Pay not listed
United Overseas Bank at a glance
uobgroup.com- Founded 1935
- Ticker UOVEF
Investor research: Yahoo Finance
SEC filings mentioning "United Overseas Bank": 754 — search EDGAR
61 employees covered under a retirement plan (2025 filing) — via DOL Form 5500 / EFAST2
United Overseas Bank (UOB) is a Singapore (nationwide)-based regional bank founded in 1935 and headquartered at Raffles Place. It is one of Singapore (nationwide)’s three big local banks, alongside DBS and OCBC, with a strong footprint across Southeast Asia. More background is on Wikipedia and uobgroup.com.
5,302 Wikipedia views in July 2026 — a rough gauge of public visibility.
CUSTOMER EXPERIENCE & DIGITAL, GROUP COMMERCIAL BANKING
Role Overview
The Customer Experience & Digital role within Group Commercial Banking at United Overseas Bank (UOB) is pivotal in enhancing the customer journey and driving digital transformation across our commercial banking division. This full-time position based in Singapore (nationwide) (nationwide) requires a proactive individual with a passion for delivering exceptional customer service through innovative digital solutions.
Core Duties
- Lead the development of customer-centric digital strategies to improve user experience on UOB's digital platforms.
- Collaborate with cross-functional teams, including IT and marketing, to implement new features and enhance existing functionalities.
- Analyze customer feedback and usage data to identify areas for improvement in our digital offerings.
- Ensure compliance with regulatory requirements while driving innovation in the commercial banking sector.
Skills & Qualifications
- A degree in Business, Information Technology, or a related field is preferred.
- Minimum 3 years of experience in customer experience management or digital product development within a financial institution.
- Strong analytical and problem-solving skills with the ability to translate data insights into actionable strategies.
- Excellent communication and interpersonal skills to effectively collaborate across departments and engage customers.
- Familiarity with digital tools and platforms, including CRM systems and customer analytics software.
About United Overseas Bank
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe, and North America. With its head office in Singapore (nationwide) (nationwide) and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, UOB is committed to delivering innovative financial solutions that meet the evolving needs of our customers.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore United Overseas Bank online
What people say about United Overseas Bank
Available public mentions are mostly general finance and citizenship threads, not role-specific employee reviews. Recent coverage includes UOB market commentary and leadership features (e.g. McKinsey on Wee Ee Cheong), plus share-performance pieces—not workplace ratings.
- Number of people renouncing US citizenship reaches a new record in 2017
- Why expat Americans are giving up their passports
- Life as a Second Class Citizen of the Web
- Gas Pump Skimmers
Recent news
- Chinese Yuan: Downside bias as momentum improves against US Dollar – UOB - FXStreet
- Wee Ee Cheong: Calm steward playing the long game for UOB - McKinsey & Company
- If You Invested $1,000 in United Overseas Bk Ltd (UOVEY) - Stock Titan
- Is United Overseas Bank (SGX:U11) Still Attractive After Its Strong Five Year Share Price Run? - Yahoo Finance
- Singapore (nationwide) bank UOB aims to double wealth income by 2030 - Reuters
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Singapore (nationwide) (nationwide)
Role is on-site in Singapore (nationwide), an island city-state in Southeast Asia near the equator. Banking hubs cluster around the CBD; Raffles Place is UOB’s historic base. Expect a dense, transit-friendly financial district rather than a remote setup.
Note: Singapore (nationwide) observes a public holiday on Aug 10 — National Day.
🇸🇬 Relocation safety for Singapore (nationwide): Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Singapore (nationwide): 2.8% — via World Bank
GDP per capita in Singapore (nationwide): $98,814 — via World Bank
Consumer price inflation in Singapore (nationwide): 0.9% (annual) — via World Bank
Real GDP growth in Singapore (nationwide): 5.0% (annual) — via World Bank
Build the skills for this role
Prioritise commercial-banking customer journeys, digital channel metrics, stakeholder facilitation, and data-informed UX. No cert family or cost list was provided for this role family.
- Explain a digital CX fix you shipped for multi-product or B2B clients.
- How you balance risk/compliance with journey speed in banking.
- Examples of partnering with commercial relationship teams.
- Metrics you used for digital adoption or effort reduction.
Strong fit if you enjoy B2B/commercial banking CX in a regulated, Singapore (nationwide)-based regional bank (UOB). Less ideal if you want fully remote work or pure consumer-app product roles without commercial banking context.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Experience & Digital, Group Commercial Banking
- Employer United Overseas Bank
- Location Singapore (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 1, 2026
- Apply by August 31, 2026
- Country Singapore (nationwide)
- Overview Full job description on this page (315 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Number of people renouncing US citizenship reaches a new record in 2017
- Hacker News — Why expat Americans are giving up their passports
- Hacker News — Life as a Second Class Citizen of the Web
- Hacker News — Gas Pump Skimmers
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
1 other opening(s) at United Overseas Bank on Get A Job.AI
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Free for candidates — daily or weekly emails when matching roles go live.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Get free job alerts so new matches reach you first
- Upload your resume to apply faster
- Register now to access our free AI resume builder
Hiring instead? Post a job and reach candidates searching right now.