- Company: SuperCare Health
- Location: Glendale, CA
- New
- Full Time
- Glendale, CA
- Apply on company site
Super Care Health at a glance
supercarehealth.comSuperCare Health (supercarehealth.com) appears in recent coverage as a health-services employer. Reporting has also covered a large patient-data incident and related litigation affecting hundreds of thousands of people—worth reviewing if you join a patient-facing role.
SuperCare Health invites applications for a Customer Care Specialist position in Glendale, CA, where this Full Time opportunity awaits dedicated professionals ready to excel in customer support.
Position Summary
As a Customer Care Specialist at SuperCare Health in Glendale, CA, you will serve as a primary point of contact for individuals seeking assistance, guidance, and resolution to their inquiries. This Full Time role centers on delivering exceptional service experiences that build lasting positive interactions. You will handle day-to-day support activities while contributing to overall customer satisfaction and team goals in a collaborative setting focused on clear communication and problem-solving. Candidates searching for Customer Care Specialist jobs in Glendale, CA or Customer Care Specialist near me will find this direct opportunity with SuperCare Health careers a strong fit for those committed to reliable, empathetic service.
Responsibilities
- Respond promptly to customer questions and concerns through phone, email, or other standard channels to provide accurate information and solutions.
- Identify customer needs, troubleshoot basic issues, and escalate complex matters to appropriate team members when necessary.
- Maintain accurate records of interactions, preferences, and outcomes using standard company systems and tools.
- Follow established protocols to ensure consistent service quality and compliance with internal guidelines.
- Collaborate with colleagues to share insights that improve processes and enhance the overall customer experience.
- Stay informed about relevant policies, products, or services to deliver informed and helpful responses.
Requirements
- Proven ability to communicate clearly and professionally in both written and verbal forms with diverse individuals.
- Strong problem-solving skills and attention to detail for resolving inquiries efficiently.
- Comfort working with computers, basic software applications, and digital communication tools.
- Demonstrated customer service orientation with a patient, positive, and solutions-focused approach.
- Reliability and adaptability to handle varying volumes of interactions during regularly scheduled Full Time hours in Glendale, CA.
- High school diploma or equivalent preferred, along with any prior experience in support or service roles.
More About SuperCare Health
SuperCare Health is hiring for this role and offers a supportive team environment.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit supercare-health.breezy.hr.
Explore SuperCare Health online
What people say about Super Care Health
- The Man Who Sold His Fate to Investors at $1 a Share
- GPT Image 1.5
- 300k USD Donation Pledged by Mitchell Hashimoto
Recent news
- How many employees work at Super Care? - Revelio Labs
- Supercare Pharmacy- Part of GMG - World Health Expo
- Data Breach at SuperCare Health Exposes Personal Health Information of Over 300,000 Patients - Bitdefender
- Lawsuit Filed Against SuperCare in Breach Affecting 318,000 - BankInfoSecurity
- Downey company to pay $3.3 million to resolve healthcare fraud allegations - The Downey Patriot
Latest from Super Care Health
- Building Confidence With Home Ventilation, One Day at a Time
- Summer Isn’t Just a Season. It’s a Chance to Reconnect
- Your Airway Clearance Routine Matters More Than You Think
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Glendale, Denver
Weather right now in Glendale, Denver: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Colorado is a landlocked state in the Mountain West subregion of the Western United States. It is one of the Mountain states, and part of the Southwestern United States, sharing the Four Corners region with Arizona, New Mexico, and Utah. It is also bordered by Wyoming to the north, Nebraska to the northeast, Kansas to the east, and Oklahoma to the southeast. Colorado is noted for its landscape of
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Colorado: 3.1% above the national average — via BEA
Median household income in Arapahoe County: $97,215 — via US Census ACS / Data USA
Nearby history: Joshel, Lloyd M., House, listed 1995 (461m away) — via National Register of Historic Places
Typical climate: average high 66°F / low 37°F year-round (summers around 86°F, winters around 19°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable (18.2/20) — via EPA National Walkability Index
Typical rent nearby: $1,754/mo (1BR) · $2,089/mo (2BR) — via HUD Fair Market Rents
- Elevation 1,636m (5,367 ft)
Source: Wikipedia (state)
About this role & career path
This maps to customer service representatives (O*NET 43-4051.00): client communication, accurate records, problem follow-through, and billing/order workflows. In healthcare settings those skills transfer to patient access, billing support, and care coordination admin paths.
Source: O*NET (public-domain bulk data)
Build the skills for this role
- HubSpot Academy — Customer Service Fundamentals — free
- Alison — Customer Service courses — free to learn
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
- Walk through de-escalating a frustrated caller while capturing accurate notes.
- Explain how you verify a fix after a complaint is “resolved.”
- Describe handling billing or order changes carefully under HIPAA-style privacy rules.
On-site Customer Care Specialist role at SuperCare Health in Glendale, CA. Strong fit if you like structured call/account work, clear documentation, and healthcare service environments; less ideal if you need remote-first flexibility.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Care Specialist
- Employer Super Care Health
- Location Glendale, CA
- Type Full Time
- Posted July 13, 2026
- Apply by 2026-08-13
- Country context US
- Overview Full original description on this page (353 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Care Specialist
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — The Man Who Sold His Fate to Investors at $1 a Share
- Hacker News — The Man Who Sold His Fate to Investors at $1 a Share
- Hacker News — GPT Image 1.5
- Hacker News — 300k USD Donation Pledged by Mitchell Hashimoto
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
2 other opening(s) at Super Care Health on Get A Job.AI
Occupation family: Customer Care Specialist
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