Audio Visual Technician, Live Events

Convene Hospitality Group is hiring an Audio Visual Technician, Live Events for its central London property in the UK, offering a full-time chance to blend technical skill with hospitality excellence at a leading venue.

Position Summary

This full-time Audio Visual Technician, Live Events role sits within the London operations team at County Hall and reports to both the General Manager and Technology Manager. You must already live in the UK and hold unrestricted right to work without sponsorship. The position carries an annual salary of £30,000–£33,000 plus potential eligibility for a discretionary yearly bonus. Core focus is ensuring smooth technology delivery for every live gathering while keeping day-to-day AV systems reliable across the site. Hours follow a Monday-to-Friday pattern with evenings and weekends required according to the event calendar. The role unites technical expertise and a service outlook to produce excellent results for clients and guests.

What You'll Do

• Deliver and maintain the full range of technology services for meetings and events, covering networking, desktop assistance, sound, vision, high-speed internet, conferencing, webcasting and basic lighting setups.
• Respond promptly to technical queries from clients of any ability level and resolve faults across audio, video, lighting, computers and network hardware.
• Check personal devices, peripherals and mobile kit to identify and clear software or connection issues.
• Coordinate in advance with venue staff and the AV operations lead so all technical requirements are ready before guests arrive.
• Build constructive working links with colleagues, other departments and suppliers to anticipate needs and protect service quality.
• Join planning sessions with clients and internal teams when required.
• Handle everyday floor tasks such as equipment placement and removal, running room systems and assisting other technical services on site.
• Maintain positive client relationships and respond helpfully to reasonable requests throughout each programme.
• Collaborate with production colleagues to understand the intended guest journey before events begin.
• Contribute to general daily operations, joint projects across technology and other teams, and regular reviews of department procedures.
• Uphold the organisation’s cultural expectations, present a professional appearance and step forward with solutions when challenges arise.

Who We're Looking For

• At least three years supporting audiovisual and IT equipment plus computer software systems.
• Previous hospitality or customer-service experience is an advantage.
• Working knowledge of analogue and digital multi-channel mixers, wireless lavalier and handheld microphones, push-to-talk systems, seamless video switchers, projectors and displays; familiarity with Biamp or Forte installations is useful.
• Basic grasp of Crestron control systems and AVoIP principles.
• Understanding of data networking, DHCP and static addressing, Wi-Fi fault-finding and hard-line connections.
• Ability to install, configure and administer operating systems, applications and hardware for Macs, PCs, local networks and servers.
• Competence with Microsoft Office and Apple iWork suites plus collaboration tools.
• Awareness of lighting plans, basic concepts and rigging practices; LED walls and media servers a plus.
• Familiarity with hybrid and livestream functions, including cameras, encoders, lighting for remote audiences and common transmission protocols.
• Flexibility for longer or weekend shifts, capacity to move equipment up to 25 pounds unaided, reach overhead or low, bend, twist, stand or walk for long periods, and work safely on ladders for extended times.

More About Convene Hospitality Group

Convene Hospitality Group manages an international collection of lifestyle brands that create destinations and occasions built around bringing people together. The organisation designs, develops and runs hospitality-centred venues able to host everything from compact business sessions to large branded activations. Its brands supply event spaces, meeting rooms, flexible offices and amenity centres, each underpinned by on-site catering, integrated audiovisual systems, production resources and dedicated service teams. As a major provider of purpose-built meeting and event venues across the United Kingdom and the United States, with a growing flexible-workspace footprint, the group currently operates close to forty sites in nine cities worldwide. The same commitment to memorable human connection that drives client experiences also shapes a supportive workplace culture for staff, with continuous development opportunities and a commitment to diversity and inclusion.

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