- Full Time
- Kanata, Ottawa region
Ottawa Senators at a glance
SEC filings mentioning "Ottawa Senators": 36 — search EDGAR
Ottawa Senators
Join the Ottawa Senators as a full-time Coordinator, Ticket Operations in Kanata, Ottawa region. This client-facing role offers a unique opportunity to support one of the National Hockey League's most dynamic franchises while building a career in professional sports.
The Opportunity
The Ottawa Senators are looking for an organized, customer-focused professional to coordinate ticket operations for our NHL franchise. In this role, you'll work directly with fans, corporate clients, and internal teams to ensure seamless ticketing experiences. This position provides direct engagement with the business side of major league professional sports, connecting you to the energy and excitement of an NHL organization.
Responsibilities
- Manage ticket inventory, availability, and pricing across multiple sales channels
- Process customer inquiries and ticket transactions with accuracy and professionalism
- Support event day operations and game-day ticketing activities
- Maintain detailed records and databases related to ticket sales and customer information
- Collaborate with sales, marketing, and event management teams
- Resolve customer issues and ensure positive ticket holder experiences
- Assist with loyalty programs, season ticket holder management, and special promotions
Requirements
- High school diploma or equivalent; post-secondary education in business, hospitality, or related field is an asset
- Proven customer service experience in a fast-paced environment
- Strong organizational and attention-to-detail skills
- Proficiency with computer systems, ticketing software, and Microsoft Office applications
- Excellent written and verbal communication abilities
- Ability to work flexible hours, including evenings and weekends during the hockey season
- Passion for hockey and professional sports is a plus
Why Join Ottawa Senators
Become part of one of Canada's most iconic professional sports organizations. The Ottawa Senators offer a dynamic workplace where you contribute directly to fan experiences and help drive the success of an NHL team. Working for a major league franchise means participating in a vibrant sports community and building your career within professional hockey operations. This is your chance to grow within sports business while serving the passionate hockey fans of Ottawa and the surrounding region.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Kanata, Ottawa region
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Quebec is Canada's largest province by area. Located in Central Canada, it is the only Francophone-majority province in the country, being home to Québécois French. It shares borders with the provinces of Ontario to the west, Newfoundland and Labrador to the northeast, New Brunswick to the southeast and a coastal border with the territory of Nunavut. In the south, it shares a border with the Unite
- Elevation 45m (148 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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