- Company: Rose International
- Location: Phoenix, Arizona
- Salary: $47,840–$52,000/yr
Rose International at a glance
roseinternational.comSEC filings mentioning "Rose International": 13 — search EDGAR
Federal funding recipient: largest known award $1.3M from the Department of Agriculture (started Jun 21, 2010) — via USAspending.gov
Esddd-10-042ag-31me-c-09-0029 - application and support for hyperion reporting and mapping - option year 1 -- funding code p1, acct # 01m7100p1, boc # 2500,…
4,221 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 335800FGSE7UJ4Q47K25, IN) — via GLEIF
Rose International is listed with the public site roseinternational.com. Public DATA here is limited to that domain; treat employer details, benefits, and culture claims as things to confirm on the career page and in the recruiter conversation.
Bilingual Contact Center Representative at Rose International - Phoenix, Arizona
What This Role Involves
This role involves providing exceptional customer service to a diverse clientele. You will be responsible for handling inquiries, resolving issues, and building strong relationships with both internal and external contacts. Communication skills in English and Spanish are essential as you will interact with customers from various backgrounds.
Your Responsibilities
- Effectively communicate and build strong partnerships with newer employees
- Utilize effective problem-solving and process improvement skills to identify and resolve day-to-day operational issues and employee relations problems
- Show a keen attention to detail, organizational skills, and time management abilities
Qualifications
A high school diploma or equivalent is preferred; an associate degree is required. Strong communication skills in both English and Spanish are necessary. Demonstrated problem-solving and process improvement capabilities are essential for this role. Attention to detail, organizational skills, and time management abilities will be key.
About the Company
Rose International is a leading provider of staffing solutions with a focus on placing skilled professionals in various industries. Our commitment to excellence and our dedication to fostering a positive work environment make us an ideal employer for those seeking a rewarding career.
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Working in Phoenix, Arizona
Weather right now in Phoenix, Arizona: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Phoenix sits in Maricopa County, Arizona. Arizona is a landlocked Southwestern state that meets Colorado, New Mexico, and Utah at the Four Corners, borders Nevada and California, and shares an international border with Mexico’s Sonora and Baja California; the capital and largest city is Phoenix. See Arizona on Wikipedia for broader context.
Arizona is a landlocked state in the Southwestern United States, sharing the Four Corners region with Colorado, New Mexico, and Utah. It also borders Nevada to the northwest and California to the west, and shares an international border with the Mexican states of Sonora and Baja California to the south and southwest. Its capital and largest city is Phoenix, which is the most populous state capital
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 199,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Arizona: 0.7% above the national average — via BEA
Minimum wage in Arizona: $15.15/hr — via FRED
Real GDP per capita in Arizona: $59,779 — via FRED
Home prices in Arizona (year over year): +2.3% — via FRED
Median household income in Maricopa County: $85,518 — via US Census ACS / Data USA
Average commute time in Maricopa County: 26 min — via US Census ACS / Data USA
Most common commute in Maricopa County: Drove Alone (65%) — via US Census ACS / Data USA
Households with home internet in Maricopa County: 93% — via US Census ACS / Data USA
Nearby history: Maricopa County Courthouse, listed 1989 (136m away) — via National Register of Historic Places
Typical climate: average high 87°F / low 59°F year-round (summers around 105°F, winters around 43°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $1,583/mo · $1,839/mo — via HUD Fair Market Rents
- Elevation 363m (1,191 ft)
Source: Wikipedia (state)
Build the skills for this role
Prioritize clear bilingual speaking and writing, active listening, basic CRM/ticketing fluency, and policy-compliant note-taking. No certification resources were provided in DATA, so skip paid cert shopping until the employer names a required credential.
Prepare short stories of tough calls you resolved, how you switch languages without losing accuracy, and how you follow scripts while sounding human. Ask about call metrics, language mix, training length, and whether the seat is client-branded staffing through Rose International.
Strong fit if you are reliable on shift, comfortable with high call volume, and truly bilingual under pressure. On-site Phoenix work (remote flag is off) suits people who prefer a supervised contact-center setting over fully remote roles.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Bilingual Contact Center Representative
- Employer Rose International
- Location Phoenix, Arizona
- Type Full Time
- Pay (from listing) $47,840–$52,000/yr
- Posted August 8, 2026
- Apply by September 7, 2026
- Country United States
- Overview Full job description on this page (233 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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