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Inbound Call Center Representative

  • Company: Great Lakes Credit Union
  • Location: Deerfield, Illinois
  • Salary: $19.99/hr
  • Full Time
  • Company site
  • $19.99/hr

Great Lakes Credit Union at a glance

SEC filings mentioning "Great Lakes Credit Union": 4search EDGAR

367 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2

Inbound Call Center Representative at Great Lakes Credit Union in Deerfield, Illinois

The Opportunity

Join Great Lakes Credit Union and be part of a dynamic team where your voice truly makes a difference! We are currently seeking an experienced Inbound Call Center Representative to join our team. This is a full-time position based at our location in Deerfield, Illinois, with no remote or hybrid work options available.

Responsibilities

  • Answer inbound calls from members and provide exceptional customer service
  • Assist with account inquiries, transactions, and problem resolution
  • Process loan applications and other financial services requests
  • Maintain accurate records and update member information in our database
  • Stay updated on the latest credit union policies and procedures

Skills & Qualifications

  • A minimum of one year of experience in a call center or customer service role is required
  • Strong communication skills, both verbal and written
  • Ability to handle multiple tasks efficiently and meet deadlines
  • Familiarity with financial products and services is preferred
  • Proficiency in Microsoft Office Suite (Word, Excel) and CRM systems

About the Company

Great Lakes Credit Union is a member-owned financial cooperative that has been serving the community for over 70 years. We pride ourselves on providing personalized service to our members and fostering a positive work environment where employees can grow both personally and professionally.

How to Apply

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Terms used in this posting

hybrid
A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.

Working in Deerfield, Illinois

Weather right now in Deerfield, Illinois: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Deerfield is a village in Lake and Cook counties in the U.S. state of Illinois. A northern suburb of Chicago, Deerfield is located on the North Shore, about 28 miles (45 km) north of downtown Chicago. The population was 19,196 at the 2020 census.

Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 197,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Illinois: 0.0% below the national averagevia BEA

Minimum wage in Illinois: $15.00/hrvia FRED

Real GDP per capita in Illinois: $71,835via FRED

Home prices in Illinois (year over year): +5.8%via FRED

Median household income in Lake County: $108,917via US Census ACS / Data USA

Most common commute in Lake County: Drove Alone (66%) — via US Census ACS / Data USA

Households with home internet in Lake County: 94%via US Census ACS / Data USA

Nearby history: Chicago, Milwaukee and St. Paul Railway Passenger Depot, listed 1998 (596m away) — via National Register of Historic Places

Typical climate: average high 58°F / low 40°F year-round (summers around 81°F, winters around 18°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $1,581/mo · $1,781/movia HUD Fair Market Rents

  • Elevation 214m (702 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Inbound Call Center Representative
  • Employer Great Lakes Credit Union
  • Location Deerfield, Illinois
  • Type Full Time
  • Pay (from listing) $19.99/hr
  • Posted August 5, 2026
  • Apply by September 4, 2026
  • Country United States
  • Overview Full job description on this page (267 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Inbound Call Center Representative Great Lakes Credit Union · Deerfield, Illinois · $19.99/hr