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Banquet Captain

  • Company: Atriumhospitality
  • Location: Charlotte, NC
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Atriumhospitality at a glance

atriumhospitality.com

Atrium Hospitality is a hotel operator active in leadership development and internal promotion. Recent coverage notes a 2026 SPIRIT Leadership Conference, new executive appointments including a CEO and CIO, and a 2025 report that 41% of leadership roles were filled internally.

Atriumhospitality seeks a skilled Banquet Captain for a full-time role based in Charlotte, NC. This position invites hospitality professionals ready to direct elegant events and lead teams that consistently exceed guest expectations.

The Opportunity

Step into a Banquet Captain position with Atriumhospitality in Charlotte, NC, where you will guide complete banquet functions from planning through wrap-up. The full-time role centers on elevating every meal service, coordinating staff performance, and fostering a polished atmosphere that guests remember. Candidates searching for Banquet Captain jobs in Charlotte, NC, or Atriumhospitality careers will find a chance to apply leadership daily while supporting memorable gatherings across the local market.

Day-to-Day Responsibilities

  • Oversee banquet setup, service flow, and breakdown to keep every function on schedule and aligned with client plans
  • Direct servers and support staff during live events, assigning stations and coaching for smooth course pacing and attentive guest care
  • Check plate presentation, table readiness, and beverage stations so each element meets quality benchmarks before doors open
  • Interact with event hosts and kitchen teams to resolve last-minute adjustments while protecting the overall guest experience
  • Monitor inventory of linens, china, glassware, and serving tools, alerting managers when replenishment or repairs are needed
  • Verify that health, safety, and service standards remain consistent throughout every banquet shift

Who We're Looking For

  • Solid prior experience leading banquet or large-scale dining service as a Banquet Captain or comparable supervisor
  • Proven ability to train, motivate, and manage service teams under tight timelines and high guest volumes
  • Strong working knowledge of formal banquet protocols, place settings, wine service, and multi-course presentations
  • Clear communication skills and calm judgment when coordinating between guests, kitchen, and front-of-house colleagues
  • Reliable attention to detail, organization, and the physical capacity to work actively throughout full event cycles
  • Commitment to delivering polished hospitality that reflects well on Atriumhospitality in the Charlotte, NC area

About the Company

Atriumhospitality is hiring for this role and offers a supportive team environment.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply for this job please visit atriumhospitality.wd5.myworkdayjobs.com.

What people say about Atriumhospitality

Public discussion in the provided data is limited to an Ask HN: Who is hiring? thread (April 2026), not role-specific employee reviews.

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Charlotte, Mecklenburg County

Weather right now in Charlotte, Mecklenburg County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

The role is in Charlotte, Mecklenburg County, North Carolina. North Carolina sits in the Southeastern U.S., bordered by Virginia, the Atlantic, South Carolina, Georgia, and Tennessee; it is among the nation’s most populous states.

North Carolina is a state in the Southeastern and South Atlantic regions of the United States. It is bordered by Virginia to the north, the Atlantic Ocean to the east, South Carolina to the south, Georgia to the southwest, and Tennessee to the west. The state is the 28th-largest and ninth-most populous of the United States. Along with South Carolina, it makes up the Carolinas region of the East Co

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in North Carolina: 5.7% below the national averagevia BEA

Median household income in Mecklenburg County: $83,765via US Census ACS / Data USA

Most recent FEMA-declared disaster in Mecklenburg County: Severe Winter Storm (Winter Storm), Jan 2026 — via FEMA

Average commute time in Mecklenburg County: 25 minvia US Census ACS / Data USA

Nearby history: Independence Building, listed 1978 (44m away) — via National Register of Historic Places

Typical climate: average high 72°F / low 49°F year-round (summers around 88°F, winters around 31°F) — via NOAA 1991-2020 Normals

Walkability: Most walkable (15.8/20) — via EPA National Walkability Index

Typical rent nearby: $1,538/mo (1BR) · $1,686/mo (2BR) — via HUD Fair Market Rents

  • Elevation 279m (915 ft)

Source: Wikipedia (state)

About this role & career path

Aligned with First-Line Supervisors of Food Preparation and Serving Workers (SOC 35-1012.00). Related paths include Banquet Supervisor, Bar/Bartender Manager, and cafeteria or canteen supervision.

Source: O*NET (public-domain bulk data)

Build the skills for this role

Build strength in cash handling and shift reconciliation, standards-based floor inspection, guest complaint resolution, and banquet-style service (plating/carving, tableside, wine service). No certification resources were provided for this family.

Prepare examples of leading a busy banquet or multi-station service, fixing a guest issue mid-event, and balancing cash without errors. Be ready to discuss how you inspect setup against brand standards and coach servers under time pressure.

Strong fit if you enjoy event-floor leadership in hotels: supervising service quality, guest recovery, and end-of-shift money controls at a multi-property hospitality operator emphasizing internal leadership growth.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Banquet Captain
  • Employer Atriumhospitality
  • Location Charlotte, NC
  • Type Full Time
  • Posted July 13, 2026
  • Apply by 2026-08-12
  • Country context US
  • Overview Full original description on this page (344 words; rewritten for clarity, not a teaser paste)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Banquet Captain

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Compile and balance cash receipts at the end of the day or shift.
  • Present bills and accept payments.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.

Source: O*NET

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

atriumhospitality.com

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6 other opening(s) at Atriumhospitality on Get A Job.AI

Occupation family: Banquet Captain

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