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Prepare examples of leading a busy banquet or multi-station service, fixing a guest issue mid-event, and balancing cash without errors. Be ready to discuss how you inspect setup against brand standards and coach servers under time pressure.
Strong fit if you enjoy event-floor leadership in hotels: supervising service quality, guest recovery, and end-of-shift money controls at a multi-property hospitality operator emphasizing internal leadership growth.
As Banquet Captain at Atrium Hospitality in Charlotte, you would lead banquet service: inspect equipment and work areas, coordinate food and beverage service (including wine/liquor), handle guest issues, and close out cash and receipts by shift end—typical first-line food-service supervision on event floors.
Build strength in cash handling and shift reconciliation, standards-based floor inspection, guest complaint resolution, and banquet-style service (plating/carving, tableside, wine service). No certification resources were provided for this family.
Oversee banquet service quality, support food and beverage presentation, resolve guest concerns, and handle shift cash and receipts.
No—the listing is on-site in Charlotte, NC.
Common adjacent titles include Banquet Supervisor and other first-line food-service management roles listed on O*NET for this SOC code.
Public-domain labor data — prepare examples for 2–3 of these.
Website: atriumhospitality.com
Public cache only — not an employee review.
Atriumhospitality seeks a skilled Banquet Captain for a full-time role based in Charlotte, NC. This position invites hospitality professionals ready to direct elegant events and lead teams that consistently exceed guest expectations. The Opportunity Step into a Banquet Captain position with Atriumhospitality in Charlotte, NC, where you will guide complete banquet functions from planning through wrap-up. The full-time role centers on elevating every meal service, coordinating staff performance, and fostering a polished atmosphere that guests remember. Candidates searching for Banquet Captain jobs in Charlotte, NC, or Atriumhospitality careers will find a chance to apply leadership daily while supporting memorable gatherings across the local market. Day-to-Day Responsibilities Oversee banquet setup, service flow, and breakdown to keep every function on schedule and aligned with client plans Direct servers and support staff during live events, assigning stations and coaching for smooth course pacing and attentive guest care Check plate presentation, table readiness, and beverage stations so each element meets quality benchmarks before doors open Interact with event hosts and kitchen teams to resolve last-minute adjustments while protecting the overall guest experience Monitor inventory of linens, china, glassware, and serving tools, alerting managers when replenishment or repairs are needed Verify that health, safety, and service standards remain consistent throughout every banquet shift Who We're Looking For Solid prior experience leading banquet or large-scale dining service as a Banquet Captain or comparable supervisor Proven ability to train, motivate, and manage service teams under tight timelines and high guest volumes Strong working knowledge of formal banquet protocols, place settings, wine service, and multi-course presentations Clear communication skills and calm judgment when coordinating between guests, kitchen, and front-of-house colleagues Reliable attention to detail, organization, and the physical capacity to work actively throughout full event cycles Commitment to delivering polished hospitality that reflects well on Atriumhospitality in the Charlotte, NC area About the Company Atriumhospitality is hiring for this role and offers a supportive team environment. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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