Automotive Service Writer

Join Emory as an Automotive Service Writer in Camp Hill, PA, where you will play a crucial role in ensuring customer satisfaction through efficient service management.

Role Overview

In this position, you will manage the flow of vehicle repairs and maintenance tasks, communicate effectively with both customers and technicians, and ensure all service orders are completed accurately and on time. Your attention to detail and customer service skills will be key in maintaining high standards of service quality.

What You'll Do

• Greet and assist customers with their vehicle service needs, providing estimates and explaining repair options.
• Record service requests and maintain accurate records of each vehicle's service history.
• Coordinate with mechanics to prioritize and track repair orders, ensuring timely completion.
• Handle billing and invoicing processes, ensuring accuracy and compliance with company policies.
• Ensure customer satisfaction by following up on service requests and addressing any concerns promptly.

Requirements

• Strong communication and interpersonal skills to interact effectively with customers and staff.
• Experience in automotive service writing or a related field is preferred but not mandatory.
• Proficiency in using computer systems for record keeping and communication.
• Excellent organizational skills and the ability to multitask in a fast-paced environment.
• High school diploma or equivalent; additional training in automotive technology is beneficial.

Working at Emory

Emory is hiring for this role and offers a supportive team environment where you can grow professionally while making a significant impact. As part of our team, you will have the opportunity to contribute to our mission of delivering exceptional automotive service to our community.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.