Assistant Branch Manager - Inbound-Branch Banking-Service

Kotak Mahindra Bank - Satara, Maharashtra

About This Position

We are seeking a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency.

Core Duties

• Oversee daily branch operations, ensuring smooth running and adherence to policies and procedures.
• Evaluate and manage the performance of staff members, providing guidance and support for their professional development.
• Ensure compliance with regulatory requirements and internal policies, conducting regular audits and inspections.
• Manage customer service processes, enhancing customer satisfaction through effective communication and problem resolution.
• Maintain operational efficiency by streamlining workflows and identifying areas for improvement.

What You Bring

• A minimum of 3 years of experience in a similar role within the banking industry.
• Strong leadership skills, with the ability to inspire and motivate team members.
• In-depth knowledge of banking operations and regulatory requirements.
• Excellent communication and interpersonal skills for effective customer service and staff management.

Working at Kotak Mahindra Bank

Kotak Mahindra Bank offers a dynamic work environment that encourages growth, innovation, and collaboration. Our commitment to employee well-being is reflected in our supportive culture and comprehensive training programs designed to enhance your professional skills.

Apply Today

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