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Service Advisor

  • Company: Geelong Motors
  • Location: Dennington, Warrnambool
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Geelong Motors at a glance

SERVICE ADVISOR at Geelong Motors in Dennington, Warrnambool

About This Position

An exciting opportunity exists for an experienced Service Advisor to join our growing team. You’ll play a key role in delivering an exceptional customer experience and acting as a trusted link between our customers and the workshop team ensuring every vehicle’s service journey is managed with professionalism, care, and clear communication.

Your Responsibilities

  • Provide pre-service consultations to ensure customers understand their vehicle's needs and services required.
  • Accurately schedule and manage customer appointments in the workshop.
  • Communicate clearly and professionally with both customers and internal teams to ensure a seamless service experience.
  • Handle customer inquiries, complaints, and feedback effectively, ensuring high levels of customer satisfaction.
  • Assist in maintaining accurate records and documentation for all services provided.

Skills & Qualifications

  • A minimum of 3 years' experience as a Service Advisor or similar role within the automotive industry is required.
  • Excellent communication skills, both verbal and written.
  • Strong organizational and time management abilities to handle multiple tasks efficiently.
  • Proficiency in using service management software and CRM systems.
  • A valid driver’s license with a clean record.

Working at Geelong Motors

Geelong Motors is an award-winning dealership renowned for its commitment to customer satisfaction. Our team values professionalism, integrity, and a passion for automotive excellence. As part of our team, you’ll have the opportunity to work in a dynamic environment where your contributions are highly valued.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your resume along with a cover letter highlighting relevant experience and achievements.

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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Working in Dennington, Warrnambool

Weather right now in Dennington, Warrnambool: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

The role is based in Dennington, in Victoria’s Warrnambool area (display locality includes Warrnambool–Port Fairy Coastal Reserve, Dennington, and Illowa, VIC 3282). Expect a regional coastal setting rather than a CBD commute; nearby Warrnambool is the main service and shopping hub for daily needs.

  • Elevation 18m (59 ft)

About this role & career path

This listing maps to the Cost Estimators family (O*NET 13-1051.00). Related titles include Cost Estimators, Acquisition Cost Estimator, Building Construction Estimator, Civil Estimator, and Analyst—useful if you later move into estimating-heavy commercial or project roles beyond dealership service advising.

Traits that fit this role

  • Cautiousness
  • Integrity
  • Attention to Detail
  • Dependability

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 4: Considerable Preparation Needed. Most of these occupations require a four-year bachelor's degree, but some do not. — via O*NET

Industry news

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Business & Financial Operations occupations earn a national median of $76,859via US Census ACS / Data USA

Be ready to walk through how you build a service estimate from documentation, how you handle scope changes with customers and technicians, and how you compare bid versus actual costs. Prepare a short example of negotiating a tender or resolving a costing dispute with a client or vendor.

  • Explain a past estimate: inputs, assumptions, and outcome
  • Describe communicating a cost overrun mid-job
  • Show how you keep historical cost data useful for future quotes

Strong fit if you like customer-facing estimating and coordination in a motors workshop setting at Geelong Motors, and you are comfortable with documentation-driven costing, negotiation, and tracking jobs against quotes in regional Warrnambool–Dennington.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Service Advisor
  • Employer Geelong Motors
  • Location Dennington, Warrnambool
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 22, 2026
  • Apply by September 21, 2026
  • Overview Full job description on this page (306 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Service Advisor

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
  • Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
  • Collect historical cost data to estimate costs for current or future products.
  • Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
  • Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
  • Establish and maintain tendering process, and conduct negotiations.

Source: O*NET

Explore related openings

Occupation family: Service Advisor

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Service Advisor Geelong Motors · Dennington, Warrnambool