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Strong fit if you already lead or support retail branch service, can enforce process under volume, and want an assistant manager seat in Kotak’s Maharashtra branch network rather than a remote role.
As Assistant Branch Manager for inbound branch banking service at Kotak Mahindra Bank in Satara, expect a floor-facing day: coaching tellers and service staff, clearing escalated customer queries, checking KYC and transaction queues, and keeping branch SLAs on deposits, cards, and service requests aligned with bank process.
No. The listing is for Satara, Maharashtra, with remote marked off.
It points to assistant management of walk-in/service work at a Kotak branch—queues, staff, and service standards—not a corporate desk job.
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Website: kotak.com
Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management. As of December 2023, the bank has 1,869 branches and 3,239 ATMs, including branches in GIFT City and DIFC (Dubai).
Public cache only — not an employee review.
Kotak Mahindra Bank - Satara, Maharashtra About This Position We are seeking a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. Core Duties Oversee daily branch operations, ensuring smooth running and adherence to policies and procedures. Evaluate and manage the performance of staff members, providing guidance and support for their professional development. Ensure compliance with regulatory requirements and internal policies, conducting regular audits and inspections. Manage customer service processes, enhancing customer satisfaction through effective communication and problem resolution. Maintain operational efficiency by streamlining workflows and identifying areas for improvement. What You Bring A minimum of 3 years of experience in a similar role within the banking industry. Strong leadership skills, with the ability to inspire and motivate team members. In-depth knowledge of banking operations and regulatory requirements. Excellent communication and interpersonal skills for effective customer service and staff management. Working at Kotak Mahindra Bank Kotak Mahindra Bank offers a dynamic work environment that encourages growth, innovation, and collaboration. Our commitment to employee well-being is reflected in our supportive culture and comprehensive training programs designed to enhance your professional skills. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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