- Company: Kopp Travels
- Location: Hamilton, Waikato
- Salary: Pay not listed
Kopp Travels at a glance
Travel customer representative at Kopp Travels in Hamilton, Waikato
About This Position
In this full-time role as a Travel Customer Representative at Kopp Travels, you will be central to supporting our clients throughout their travel journey from booking to return. You'll handle inquiries, resolve issues, provide booking updates, and ensure every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Assist with client inquiries and bookings
- Resolve any issues that arise during the travel process
- Provide regular booking updates to clients
- Maintain a high level of customer satisfaction through excellent communication skills
Who We're Looking For
We are seeking candidates with strong interpersonal and communication skills, as well as the ability to handle multiple tasks efficiently. Experience in travel or customer service is beneficial but not mandatory. A friendly demeanor and a commitment to providing outstanding service are essential.
About Kopp Travels
Kopp Travels is based in Hamilton, Waikato, offering a range of travel services to meet the diverse needs of our clients. Our team works closely with clients to ensure their travel experiences are seamless and enjoyable from start to finish.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required information is provided for a thorough review of your application.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Kopp Travels online
Working in Hamilton, Ontario
Weather right now in Hamilton, Hamilton region: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Hamilton is a port city in the Canadian province of Ontario. Hamilton has a population of 569,353 as of the 2021 Canadian census, and its census metropolitan area, which encompasses Burlington and Grimsby, has a population of 785,184. The city is situated approximately 45 kilometres (28 mi) southwest of Toronto in the Greater Toronto and Hamilton Area (GTHA).
Tennessee, officially the State of Tennessee, is a landlocked state in the Southeastern region of the United States. It borders Kentucky to the north, Virginia to the northeast, North Carolina to the east, Georgia, Alabama, and Mississippi to the south, Arkansas to the southwest, and Missouri to the northwest. Tennessee is the 36th-largest by area and the 15th-most populous of the 50 states. Accor
🇨🇦 Relocation safety for Canada: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Canada: 6.9% — via World Bank
GDP per capita in Canada: $55,698 — via World Bank
Consumer price inflation in Canada: 2.1% (annual) — via World Bank
Real GDP growth in Canada: 1.7% (annual) — via World Bank
Average hours worked per year in Canada: 1,687 — via OECD
Cost of living in Tennessee: 8.1% below the national average — via BEA
Minimum wage in Tennessee: $7.25/hr — via FRED
Real GDP per capita in Tennessee: $61,429 — via FRED
Home prices in Tennessee (year over year): +3.5% — via FRED
Median household income in Hamilton County: $72,568 — via US Census ACS / Data USA
Average commute time in Hamilton County: 22 min — via US Census ACS / Data USA
Most common commute in Hamilton County: Drove Alone (74%) — via US Census ACS / Data USA
Households with home internet in Hamilton County: 92% — via US Census ACS / Data USA
Typical climate: average high 72°F / low 50°F year-round (summers around 89°F, winters around 33°F) — via NOAA 1991-2020 Normals
Unemployment rate in Hamilton: 6.4% — via Statistics Canada
Average 2-bedroom apartment rent in Hamilton: CA$1,656/mo — via Statistics Canada / CMHC
- Elevation 235m (771 ft)
Source: Wikipedia (state)
About this role & career path
This title builds client service, product knowledge, and calm problem-solving. Strong performers often move toward senior agent, team lead, or operations roles as they master destinations and booking systems.
Traits that fit this role
- Attention to Detail
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET
Industry news
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- ‘AI code apocalypse’ hasn’t hit engineers as hard as the industry may think - IT Brew
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Computer & Mathematical occupations earn a national median of $98,769 — via US Census ACS / Data USA
Build the skills for this role
Prioritise clear communication, accurate data entry, CRM comfort, and multi-tasking under enquiry load. No formal certification path is listed for this role.
- Share a time you fixed a booking or service error without blaming the customer.
- Explain how you verify names, dates, and payments before confirming.
- Ask how Kopp Travels handles peak seasons and product training.
A good match if you like helping people plan trips, stay organised under detail pressure, and want on-site work in Hamilton rather than remote support.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Travel customer representative
- Employer Kopp Travels
- Location Hamilton, Waikato
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 14, 2026
- Apply by September 13, 2026
- Country Canada
- Overview Full job description on this page (220 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Travel customer representative
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Oversee the daily performance of computer systems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
Explore related openings
2 other opening(s) at Kopp Travels on Get A Job.AI
Occupation family: Travel customer representative
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