- Company: Kopp Travels
- Location: Dunedin, Otago
- Salary: Pay not listed
Kopp Travels — company details are preparing and update automatically in a few seconds (or refresh).
Kopp Travels — Dunedin, Otago
Role Overview
As a Travel Customer Representative at Kopp Travels, you will be pivotal in supporting our clients from booking to departure and safe return. Your role involves handling inquiries, resolving issues, providing real-time updates on bookings, and ensuring every interaction aligns with our commitment to exceptional service.
Responsibilities
- Assist with client inquiries and provide accurate information about travel options
- Resolve customer complaints and issues promptly and effectively
- Provide regular booking updates to clients via email or phone
- Maintain a high level of professionalism in all interactions
- Stay informed on the latest travel trends, policies, and procedures
Requirements
- Strong communication skills with the ability to handle sensitive information discreetly
- Excellent problem-solving abilities
- Proficient in using CRM systems and basic office software
- Flexible working hours, including some evenings or weekends as required
- A valid New Zealand driver's license is preferred but not essential
More About Kopp Travels
Kopp Travels is a leading travel agency based in Dunedin, Otago. We pride ourselves on offering personalized and reliable services to our clients. Our team of experienced professionals ensures that every client's journey is seamless from start to finish.
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Listing facts
- Role Travel customer representative
- Employer Kopp Travels
- Location Dunedin, Otago
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 14, 2026
- Apply by September 13, 2026
- Overview Full job description on this page (216 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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Occupation family: Travel customer representative
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