- Company: Bfsaulhotels
- Location: Herndon, Virginia
- Salary: Pay not listed
Bfsaulhotels at a glance
bfsaulhotels.comB. F. Saul hotels is a hospitality operator tied to B. F. Saul Company Hospitality Group. Public news notes the group will operate The Watermark Hotel at Capital One Center in Tysons (PR Newswire). This Front Desk Agent role is on-site in Herndon, Virginia.
FULL-TIME FRONT DESK AGENT - EMBASSY SUITES BY HILTON DULLES AIRPORT
BFSaulhotels
Herndon, Virginia
About This Position
Welcome to the Embassy Suites by Hilton Dulles Airport in Herndon, VA. As a Front Desk Agent, you will be responsible for greeting and communicating cordially with guests, promptly checking them in and out of the hotel. You will assist in pre-registration and blocking of reservations when necessary. Ensuring accurate posting of all charges is also part of your role.
Core Duties
- Greet and communicate cordially with guests, ensuring a warm welcome experience.
- Promptly and professionally check guests into and out of the hotel.
- Assist in pre-registration and blocking of reservations as needed.
- Efficiently post all charges accurately and promptly.
Skills & Qualifications
- Excellent communication skills to ensure a positive guest experience.
- Promptness and professionalism in handling daily tasks.
- Ability to work efficiently with minimal supervision.
- Basic knowledge of hotel operations and procedures.
More About BFSaulhotels
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, operating over 130 years with a portfolio of more than 20 business class hotels from top brands such as Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels. Additionally, our group manages The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. With a team of over 1,000 hospitality professionals, we are committed to providing exceptional guest service and fostering a culture of integrity.
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Recent news
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Herndon, Virginia
Weather right now in Herndon, Fairfax County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Herndon sits in Fairfax County, Virginia, in the Northern Virginia corridor near Tysons and major travel routes. Virginia spans the Mid-Atlantic and Southeast between the Atlantic Coast and the Appalachians, bordering Maryland, West Virginia, Kentucky, Tennessee, and North Carolina—useful context for guests asking about day trips and regional destinations.
Virginia, officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States between the Atlantic Coast and the Appalachian Mountains. It borders Kentucky to the west, Tennessee to the south-west, North Carolina to the south, West Virginia to the north-west, and Maryland to the north. The state's capital is Richmond and its most populous city is V
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.4% — via BLS JOLTS
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 209,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Virginia: 1.1% above the national average — via BEA
Minimum wage in Virginia: $12.77/hr — via FRED
Real GDP per capita in Virginia: $70,264 — via FRED
Home prices in Virginia (year over year): +3.8% — via FRED
Median household income in Fairfax County: $132,774 — via US Census ACS / Data USA
Average commute time in Fairfax County: 28 min — via US Census ACS / Data USA
Most common commute in Fairfax County: Drove Alone (53%) — via US Census ACS / Data USA
Households with home internet in Fairfax County: 97% — via US Census ACS / Data USA
Typical climate: average high 64°F / low 48°F year-round (summers around 83°F, winters around 29°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable — via EPA National Walkability Index
Typical rent nearby: $2,015/mo · $2,246/mo — via HUD Fair Market Rents
- Elevation 110m (361 ft)
Source: Wikipedia (state)
About this role & career path
O*NET groups this work with concierge-style service roles. Related titles include Concierges, Activities Concierge, Conference Concierge, and Club Concierge. Strong performers often grow toward senior front-desk, guest-relations, or concierge tracks within multi-property hospitality groups.
Traits that fit this role
- Optimism
- Adaptability
- Empathy
- Social Orientation
- Cooperation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
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Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Personal Care & Service occupations earn a national median of $22,176 — via US Census ACS / Data USA
Build the skills for this role
Build guest communication, reservation systems fluency, local-area knowledge, and calm problem-solving under peak check-in pressure. No certification list or costs were provided for this posting.
- Walk through a difficult guest recovery you handled at the desk.
- Explain how you learn local dining, transit, and attractions quickly.
- Describe multitasking when phones, walk-ups, and arrivals hit at once.
- Share how you protect privacy while still being helpful.
A solid fit if you enjoy on-site hotel service, clear communication, and helping travelers navigate Herndon and greater Northern Virginia—not a remote role.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Front Desk Agent
- Employer Bfsaulhotels
- Location Herndon, Virginia
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 14, 2026
- Apply by September 13, 2026
- Country United States
- Overview Full job description on this page (270 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Front Desk Agent
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Provide directions to guests.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make travel arrangements for sightseeing or other tours.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Arrange childcare services for guests.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
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Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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Occupation family: Front Desk Agent
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