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Medical Front Desk – Patient Services Representative

  • Company: The Orthopedic Clinic
  • Location: Holly Hill, Florida
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

The Orthopedic Clinic at a glance

SEC filings mentioning "The Orthopedic Clinic": 14search EDGAR

Registered healthcare provider organization (Clinic/Center, Physical Therapy) — via CMS NPPES

The Orthopedic Clinic - Holly Hill, Florida

The Opportunity

We are seeking a Medical Front Desk - Patient Services Representative to join our team at The Orthopedic Clinic in Holly Hill, Florida. This is a full-time position that requires on-site presence.

Key Responsibilities

  • Greets and assists patients upon arrival
  • Schedules appointments for various orthopedic specialists
  • Handles incoming calls and directs them to the appropriate department or individual
  • Collects patient information and updates medical records
  • Processes insurance claims and authorizations as needed
  • Provides excellent customer service to ensure a positive experience for all patients

Skills & Qualifications

  • Previous healthcare or medical office experience is preferred
  • Strong communication skills, both verbal and written
  • Proficient in using electronic health records (EHR) systems
  • Knowledge of insurance billing and claims processing a plus
  • Ability to multitask and handle multiple tasks efficiently
  • Energetic, customer-focused personality with a positive attitude

Why Join The Orthopedic Clinic

At The Orthopedic Clinic, we are dedicated to providing high-quality, individualized orthopedic care that helps our patients live their lives in full motion. Our team is passionate about making a difference in the lives of those who seek us out for treatment and support.

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Working in Holly Hill, Florida

Weather right now in Holly Hill, Florida: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Holly Hill sits in Volusia County on Florida’s east-central coast. Florida is a southeastern U.S. state on a peninsula between the Gulf of Mexico and the Atlantic, bordering Alabama and Georgia. Expect a coastal-suburban pace near Daytona-area communities rather than a big-city commute.

Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 197,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Florida: 3.4% above the national averagevia BEA

Minimum wage in Florida: $14.00/hrvia FRED

Real GDP per capita in Florida: $59,407via FRED

Home prices in Florida (year over year): +1.9%via FRED

Median household income in Volusia County: $66,581via US Census ACS / Data USA

Average commute time in Volusia County: 27 minvia US Census ACS / Data USA

Most common commute in Volusia County: Drove Alone (73%) — via US Census ACS / Data USA

Households with home internet in Volusia County: 92%via US Census ACS / Data USA

Nearby history: Holly Hill Municipal Building, listed 1993 (313m away) — via National Register of Historic Places

Typical climate: average high 80°F / low 62°F year-round (summers around 89°F, winters around 49°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $1,385/mo · $1,700/movia HUD Fair Market Rents

    Source: Wikipedia (state)

    Build the skills for this role

    Build strength in patient communication, insurance eligibility basics, HIPAA awareness, multi-line phone etiquette, EHR/scheduling software, and calm conflict handling at the desk. No specific certification resources were supplied for this posting.

    Prepare examples of high-volume front desk or customer service work, handling frustrated callers, verifying coverage without guessing clinical details, and protecting patient privacy. Be ready to describe how you prioritize check-ins, phones, and walk-ins in a specialty ortho clinic.

    A strong fit if you like face-to-face patient service, accurate data entry, and steady clinic rhythm more than clinical procedures. On-site work in Holly Hill suits candidates who want local orthopedic clinic operations over remote admin roles.

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

    Add application deadline to calendar

    Listing facts

    • Role Medical Front Desk – Patient Services Representative
    • Employer The Orthopedic Clinic
    • Location Holly Hill, Florida
    • Type Full Time
    • Pay (from listing) Pay not listed
    • Posted July 31, 2026
    • Apply by August 30, 2026
    • Country United States
    • Overview Full job description on this page (219 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    Medical Front Desk – Patient Services Representa… The Orthopedic Clinic · Holly Hill, Florida