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Prepare examples of high-volume front desk or customer service work, handling frustrated callers, verifying coverage without guessing clinical details, and protecting patient privacy. Be ready to describe how you prioritize check-ins, phones, and walk-ins in a specialty ortho clinic.
A strong fit if you like face-to-face patient service, accurate data entry, and steady clinic rhythm more than clinical procedures. On-site work in Holly Hill suits candidates who want local orthopedic clinic operations over remote admin roles.
As a Medical Front Desk – Patient Services Representative at The Orthopedic Clinic, your day centers on greeting patients, checking them in, verifying insurance and demographics, scheduling orthopedic visits and follow-ups, answering phones, collecting copays, and keeping the waiting area and charts moving smoothly so clinical staff can focus on care.
Build strength in patient communication, insurance eligibility basics, HIPAA awareness, multi-line phone etiquette, EHR/scheduling software, and calm conflict handling at the desk. No specific certification resources were supplied for this posting.
No. The listing is on-site in Holly Hill, Volusia County (not remote).
Patient check-in, scheduling, phones, insurance/demographics updates, and front-desk support for orthopedic visits.
No cert family or paid resources were provided with this listing; confirm any clinic-required training during the hiring process.
The Orthopedic Clinic - Holly Hill, Volusia County The Opportunity We are seeking a Medical Front Desk - Patient Services Representative to join our team at The Orthopedic Clinic in Holly Hill, Volusia County. This is a full-time position that requires on-site presence. Key Responsibilities Greets and assists patients upon arrival Schedules appointments for various orthopedic specialists Handles incoming calls and directs them to the appropriate department or individual Collects patient information and updates medical records Processes insurance claims and authorizations as needed Provides excellent customer service to ensure a positive experience for all patients Skills & Qualifications Previous healthcare or medical office experience is preferred Strong communication skills, both verbal and written Proficient in using electronic health records (EHR) systems Knowledge of insurance billing and claims processing a plus Ability to multitask and handle multiple tasks efficiently Energetic, customer-focused personality with a positive attitude Why Join The Orthopedic Clinic At The Orthopedic Clinic, we are dedicated to providing high-quality, individualized orthopedic care that helps our patients live their lives in full motion. Our team is passionate about making a difference in the lives of those who seek us out for treatment and support. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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