Medical Front Office – Patient Service Specialist – KORT

Medical Front Office - Patient Service Specialist at Select Medical in Jeffersonville, Clark County. Join our KORT outpatient facility as a full-time patient service specialist and become the essential first contact that creates a welcoming environment for every patient who walks through our doors.

About the Role

Our KORT physical therapy clinic in Jeffersonville needs a dedicated Patient Service Specialist for our front office team. In this full-time position, you'll be responsible for patient check-in, appointment scheduling, insurance verification, and phone management—all crucial to delivering a seamless front-office experience. The schedule includes weekdays with variable hours. Compensation starts at $17 per hour, based on your experience.

What You'll Do

• Perform patient check-in, collect necessary information, and maintain intake documentation
• Manage incoming phone calls and route them to appropriate clinical staff members
• Verify insurance eligibility and coverage before patient appointments
• Coordinate scheduling and manage the clinic's appointment calendar
• Ensure HIPAA compliance and protect patient privacy at all times
• Process patient payments and complete administrative duties
• Deliver professional, compassionate service to create positive first impressions

What We're Looking For

• Proven customer service excellence in a fast-paced setting
• Comfortable using appointment scheduling software and general office technology
• Excellent organizational and multitasking abilities
• Careful attention to accuracy in patient record-keeping
• Polished, professional communication style
• Flexibility to work varying weekday schedules
• Medical or healthcare front office experience is valued but not mandatory

About Select Medical and KORT

Select Medical operates KORT (Kessler Orthopaedic Rehabilitation and Treatment) clinics nationwide, specializing in outpatient physical therapy and orthopedic rehabilitation. Our Jeffersonville location is dedicated to helping patients restore function and improve their quality of life through expert physical therapy services.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.