Patient Services Representative (PSR) – Metabolic & Bariatric Surgery Clinic

Oumedicine is hiring a full-time Patient Services Representative (PSR) - Metabolic & Bariatric Surgery Clinic at Harold Hamm Diabetes Center (HHDC). Cross the first impression threshold for patients seeking specialized clinic support while advancing Oumedicine careers in a high-impact administrative role near Harold Hamm Diabetes Center (HHDC).

Role Overview

In this full-time Patient Services Representative (PSR) - Metabolic & Bariatric Surgery Clinic position with Oumedicine at Harold Hamm Diabetes Center (HHDC), you become the primary administrative liaison who keeps visits running smoothly. You safeguard accurate records, facilitate timely access, and deliver calm customer service so clinical teams can focus on care. The role rewards precision, empathy, and the ability to multitask in a busy outpatient setting serving patients at Harold Hamm Diabetes Center (HHDC).

Day-to-Day Responsibilities

• Greet patients and visitors, complete check-in steps, and direct individuals to the correct areas of the Metabolic & Bariatric Surgery Clinic
• Schedule, reschedule, and confirm appointments while optimizing provider calendars and reducing wait gaps
• Answer multi-line telephone calls, triage inquiries, and transfer messages to the right staff members promptly
• Capture and update patient demographic, emergency contact, and insurance data with strict accuracy
• Verify eligibility, explain basic financial obligations, and process copays or related transactions
• Enter documentation into electronic systems and safeguard all protected health information
• Coordinate hand-offs with nurses and providers to support continuous patient flow through the clinic day
• Maintain tidy reception spaces and complete routine administrative follow-up tasks as assigned

Qualifications

• High school diploma or equivalent completion is required
• Prior front-office or patient services experience in a clinical setting is preferred
• Clear verbal and written communication skills suited to diverse patient interactions
• Comfortable operating computers, scheduling software, and standard office equipment
• Proven capacity to prioritize competing requests while remaining detail-oriented
• Dependable discretion when handling confidential or sensitive materials
• Reliable customer-service mindset that aligns with Oumedicine standards at Harold Hamm Diabetes Center (HHDC)

More About Oumedicine

Oumedicine is hiring for this role and offers a supportive team environment.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.