Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
A solid fit if you enjoy on-site hotel service, clear communication, and helping travelers navigate Herndon and greater Northern Virginia—not a remote role.
As a Front Desk Agent at Bfsaulhotels in Herndon, your day centers on guest-facing hospitality: greet arrivals, answer questions, and keep the lobby experience smooth. Typical work includes giving directions, sharing local shopping and dining tips, booking dinner or spa reservations, arranging tours or tickets, and handling guest business needs such as packages or faxes (O*NET 39-6012.00).
Build guest communication, reservation systems fluency, local-area knowledge, and calm problem-solving under peak check-in pressure. No certification list or costs were provided for this posting.
No. The listing is for Herndon, Virginia, with remote set to on-site only.
It is part of B. F. Saul hospitality operations; recent coverage highlights the group operating The Watermark Hotel at Capital One Center in Tysons.
Guest directions, local recommendations, reservations and tickets, tour arrangements, and light business services for guests, per O*NET task data for this occupation family.
Public-domain labor data — prepare examples for 2–3 of these.
Website: bfsaulhotels.com
Public cache only — not an employee review.
FULL-TIME FRONT DESK AGENT - EMBASSY SUITES BY HILTON DULLES AIRPORTBFSaulhotelsHerndon, Virginia About This Position Welcome to the Embassy Suites by Hilton Dulles Airport in Herndon, VA. As a Front Desk Agent, you will be responsible for greeting and communicating cordially with guests, promptly checking them in and out of the hotel. You will assist in pre-registration and blocking of reservations when necessary. Ensuring accurate posting of all charges is also part of your role. Core Duties Greet and communicate cordially with guests, ensuring a warm welcome experience. Promptly and professionally check guests into and out of the hotel. Assist in pre-registration and blocking of reservations as needed. Efficiently post all charges accurately and promptly. Skills & Qualifications Excellent communication skills to ensure a positive guest experience. Promptness and professionalism in handling daily tasks. Ability to work efficiently with minimal supervision. Basic knowledge of hotel operations and procedures. More About BFSaulhotels B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, operating over 130 years with a portfolio of more than 20 business class hotels from top brands such as Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels. Additionally, our group manages The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. With a team of over 1,000 hospitality professionals, we are committed to providing exceptional guest service and fostering a culture of integrity. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join our team and take your career to the next level!
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