Certified Field Performance Technician

Sunrun is hiring a full-time Certified Field Performance Technician in Billerica, MA to deliver hands-on technical support that keeps field systems running at peak levels for customers in the local area. This Certified Field Performance Technician opportunity near MA, Billerica lets skilled professionals apply certification knowledge directly in the field while growing with a dedicated team.

What This Role Involves

The Certified Field Performance Technician role at Sunrun centers on on-site evaluation, testing, and fine-tuning of operational systems to confirm they meet established performance benchmarks. Based in Billerica, MA, you will spend most of your time traveling to nearby locations, gathering precise performance data, identifying deviations, and implementing corrective actions that restore optimal function. Daily work blends technical diagnostics with clear documentation so that every visit advances reliability and compliance. Success comes from balancing independent field judgment with consistent communication back to the broader team, making this Certified Field Performance Technician position ideal for candidates who thrive outside a traditional office setting while upholding rigorous standards.

Key Responsibilities

• Travel to customer and operational sites around Billerica, MA to conduct systematic performance testing and collect real-time measurements
• Diagnose under-performing components or configurations and execute certified repair or adjustment procedures on the spot
• Document all observation data, test results, and remediation steps using standard field reporting tools for review and continuous improvement
• Verify that systems fully satisfy certification criteria before signing off on each completed service visit
• Coordinate with internal support teams to prioritize urgent performance issues and share insights that prevent future field problems
• Maintain calibration of personal test equipment and adhere to all safety protocols during every field engagement

What You Bring

• Active certification credentials that qualify you to perform field performance assessments and system verifications
• Demonstrated experience troubleshooting technical systems in outdoor or customer-facing environments
• Strong analytical ability to interpret test readings quickly and determine accurate corrective actions
• Clean driving record and willingness to travel regularly within the Billerica, MA region
• Clear written and verbal communication skills for completing detailed service reports and collaborating with colleagues
• Comfort working independently yet staying aligned with company performance standards and safety guidelines

About the Company

Sunrun is hiring for this role and offers a supportive team environment.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.