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Enterprise Customer Success Manager – German Speaker

  • Company: Get A Job.ai
  • Location: Munich
  • Salary: Pay not listed
  • Full Time
  • Munich

Website Get A Job.ai

Represented by Get A Job.ai

About This Opportunity

We are representing a confidential AI technology client in their search for an Enterprise Customer Success Manager fluent in German. This Munich-based role offers the chance to work with cutting-edge generative AI products that are transforming how global enterprises communicate and train their teams.

Our client serves the majority of Fortune 100 companies and recently completed significant growth funding. As their DACH market continues to expand, they need a relationship-driven professional who can ensure enterprise clients extract maximum value from their platform.

Responsibilities

  • Build and maintain trusted advisor relationships with enterprise accounts across the DACH region
  • Drive successful onboarding experiences for new clients, establishing strong foundations in the critical first months
  • Manage a book of business with clear accountability for retention, growth, and health metrics
  • Lead regular business reviews with C-suite and senior stakeholders, demonstrating ROI and identifying expansion opportunities
  • Proactively identify and mitigate risks while uncovering opportunities for account growth
  • Collaborate closely with sales teams to create seamless handoffs and client experiences
  • Educate clients on innovative approaches to visual content creation
  • Forecast account performance and manage against key performance indicators
  • Conduct light platform configuration and demonstration activities

What We're Looking For

  • Language: Native or fluent German speaker with excellent English
  • Experience: Customer Success Management, Account Management, Technical Account Management, or Implementation background in B2B SaaS
  • Proven track record managing enterprise book of business with measurable KPIs
  • Demonstrated ability to engage technical and business stakeholders from individual contributors through C-level executives
  • Success in risk management, value realization, and identifying growth opportunities within existing accounts
  • Strong onboarding and relationship-building capabilities with enterprise clients
  • Comfort with technology products and willingness to learn platform functionality
  • Location: Must be based in or willing to relocate to Munich

How We Work With You

When you apply through Get A Job.ai, our talent team will conduct an initial screening to understand your background and career goals. If there's a strong match, we'll submit your profile to our client for consideration. We coordinate the interview process and provide guidance at each stage. Please do not contact the hiring company directly—all communication should flow through our recruitment team to ensure the best experience for everyone involved.

Pay

Compensation details will be discussed during the screening process and are competitive for enterprise CSM roles in the Munich market. Our client offers equity participation, generous time off, private medical insurance, pension contributions, home office setup support, and strong career development opportunities within a rapidly scaling organization.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and work to ensure fair, inclusive hiring processes for the organizations we represent.

Apply with Get A Job.ai

A recruiter will review your profile and submit you to the client. Do not contact the client directly.

More options

Apply with Get A Job.ai

Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.

Apply through Get A Job.ai. A recruiter will review your profile and submit you.

Terms used in this posting

equity
Ownership stake in the company, usually in the form of stock options or RSUs, offered in addition to salary.

Working in Munich

Weather right now in Munich: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Munich is the capital and most populous city of Bavaria, Germany. As of 30 November 2024, its population was 1,604,384, making it the third-largest city in Germany after Berlin and Hamburg. Munich is the largest city in Germany that is not a state of its own, and it ranks as the 11th-largest city in the European Union (EU). The metropolitan area has around 3 million inhabitants, and the broader Munich Metropolitan Region is home to about 6.2 million people. It is the third largest metropolitan region by GDP in the EU. Munich is located on the river Isar north of the Alps. It is the seat of the

Bavaria, officially the Free State of Bavaria, is a landlocked state of Germany. It borders the states of Baden-Württemberg to the west, Hesse to the north-west, and Thuringia and Saxony to the north, as well as the countries of Switzerland and Austria to the south and the Czech Republic to the east. The state's capital and largest city is Munich; other major cities include Nuremberg, Augsburg, Re

Note: Germany observes a public holiday on Oct 3 — German Unity Day.

🇩🇪 Relocation safety for Germany: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Germany: 3.7%via World Bank

Wage growth in Germany (year over year): 2.9%via Eurostat

GDP per capita in Germany: $60,496via World Bank

Consumer price inflation in Germany: 2.2% (annual) — via World Bank

Real GDP growth in Germany: 0.2% (annual) — via World Bank

Statutory minimum wage in Germany: €2,343/monthvia Eurostat

Cost of living in Germany: 9.1% above the EU averagevia Eurostat

Job vacancy rate in Germany: 2.8%via Eurostat

Average hours worked per year in Germany: 1,332via OECD

Nearby green space: 5 parks within 1.5km — closest is Herzog-Wilhelm-Park (654m). via OpenStreetMap

Nearest public transit: Marienplatz (station, 13m). via OpenStreetMap

  • Elevation 525m (1,722 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Enterprise Customer Success Manager – German Speaker
  • Employer Get A Job.ai
  • Location Munich
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted September 23, 2026
  • Apply by October 23, 2026
  • Country Germany
  • Overview Full job description on this page (441 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Enterprise Customer Success Manager – Germ… Get A Job.ai · Munich