Client Service Director-Public Sector (w/m/d)

About This Opportunity

We are representing a leading communications agency in the German market, seeking a Client Service Director for the Public Sector to be based in Dresden. This is a strategic leadership role where you'll take full responsibility for a major, long-term public sector client mandate—overseeing relationship management, account development, and digital delivery at the intersection of consulting, user experience, and technology.

This position requires regular on-site presence with the client, so we are specifically seeking candidates with a professional base in the Rhineland-Palatinate/Mainz region.

Responsibilities

• Build and maintain long-term relationships with decision-makers and key stakeholders at a major public sector account
• Develop deep understanding of client goals, roadmaps, and challenges; proactively propose solutions rather than waiting for requests
• Identify and develop new service offerings and consulting opportunities (platform evolution, UX, technology, editorial processes, AI)
• Take ownership of revenue, margin, and forecasting for the account
• Provide strategic oversight for large-scale projects while supporting project managers at key milestones and escalations
• Align the core client team and bring in appropriate specialists as needed
• Recognize synergies to scale successful solutions across other contexts
• Maintain strategic perspective on the overall mandate while operational project leadership remains with project managers

What We're Looking For

• Several years of experience in a digital agency, digital consulting, or comparable environment
• Proven experience working with public sector clients and understanding of public administration and government communication
• Track record advising demanding clients on website, CMS, or platform projects of significant scale
• Strong business acumen and entrepreneurial thinking with excellent instinct for client needs
• Confidence working with diverse stakeholders; ability to align teams without direct reporting authority
• Solid technical foundation (TYPO3 knowledge advantageous but not required)
• Professional base or permanent residence in the Rhineland-Palatinate/Mainz region for regular client presence

You don't need to have managed a comparable large account independently yet—this role is well-suited as a next step for experienced Senior Consultants, Account Managers, or Senior Project Managers seeking greater strategic and commercial responsibility.

Language: German language proficiency is essential for this role.

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your background and conduct an initial screening conversation. If there's a strong match, we'll submit your profile to our client and coordinate next steps in the interview process. Please apply exclusively through Get A Job.ai rather than contacting the client directly.

Pay

Compensation details will be discussed during the screening process based on your experience and expectations.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from qualified candidates of all backgrounds, identities, ages, and experiences.