Senior Account Manager, Enterprise

About This Opportunity

We are representing a confidential global fintech client seeking a Senior Account Manager, Enterprise to join their founding DACH team in Munich. This is a rare greenfield opportunity to help build an enterprise motion from the ground up in a high-growth payments and financial technology environment.

As one of the first enterprise hires in the region, you'll own strategic customer relationships, drive commercial expansion, and directly shape the go-to-market playbook for the DACH market. This is a quota-carrying role for someone who thrives in zero-to-one environments and wants measurable impact on a market-defining business.

Responsibilities

• Own and grow a portfolio of strategic enterprise accounts, driving gross profit expansion through upsell, cross-sell, and renewals across a multi-product suite
• Develop and execute strategic account plans including stakeholder mapping, risk assessment, renewal strategies, and 12–18 month growth roadmaps
• Lead commercial negotiations and complex renewals, using customer insights and data to improve retention and increase Net Revenue Retention
• Build trusted relationships with senior customer stakeholders across commercial, finance, operations, product, and technology functions
• Run high-impact business reviews that demonstrate value, surface risks, and align on future priorities
• Coordinate cross-functional initiatives across Sales, Solutions Engineering, Product, Operations, Legal, and Customer Success to deliver seamless customer experiences
• Maintain accurate CRM hygiene, opportunity tracking, and forecasting while feeding customer insights back to inform product and operational improvements

What We're Looking For

Required qualifications:

• 8+ years of sales or account management experience managing complex enterprise or strategic customer relationships
• Proven track record of retaining and growing existing accounts through renewals, upsell, and expansion motions
• Experience managing multi-stakeholder relationships and engaging with senior commercial, finance, operations, product, or technology leaders
• Strong commercial acumen, negotiation skills, and the ability to simplify complex concepts for diverse audiences
• Cross-functional collaboration experience resolving escalations, managing onboarding initiatives, and delivering post-implementation support
• Background in fintech, payments, financial services, or B2B SaaS with complex or API-enabled products
• Native German and English fluency required
• Able to work hybrid in Munich (3 days per week in-office)

Preferred qualifications:

• Experience with payments, FX, cross-border payments, treasury, cards, embedded finance, or financial infrastructure products
• Track record developing strategic account plans, leading QBRs or executive business reviews, and building C-level relationships
• Data-driven approach to account health monitoring, forecasting, renewal planning, and commercial prioritization with strong CRM discipline
• Entrepreneurial mindset with curiosity, resilience, and comfort operating in fast-growth, evolving environments

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will review your application and conduct an initial screening to understand your background and fit for the role. If we move forward together, we'll submit your profile to our client and coordinate the interview process on your behalf.

Please do not attempt to contact the client directly. All communication and coordination will be managed through Get A Job.ai to ensure a professional and streamlined process for everyone involved.

Pay

Compensation details will be discussed during the screening process and are competitive with the enterprise fintech market in Germany, including base salary, commission structure, and equity participation.

Equal Opportunity

Get A Job.ai is committed to equal opportunity employment. We evaluate candidates based on merit, qualifications, and skills without regard to race, color, religion, national origin, sexual orientation, disability, gender, or any other legally protected status. If you require accommodation during the application process, please let us know.