Working Student – IT Support & Systems

Responsibilities

Our client, a confidential deep-tech organization in the Munich area, is looking for a Working Student to support their IT infrastructure and end-user systems. You will serve as the first point of contact for internal IT support, ensuring colleagues have the tools and access they need to work effectively.

In this role, you will:

• Provide 1st level IT support for employees, troubleshooting common hardware, software, and access issues
• Support hardware procurement activities including ordering, tracking, and preparing laptops, monitors, and accessories
• Manage the full equipment lifecycle from initial setup for new employees through collection and reset for departing staff
• Support IT onboarding and offboarding processes, ensuring accounts, access permissions, devices, and welcome setup are completed on schedule
• Handle day-to-day Microsoft 365 administration tasks such as mailboxes, distribution lists, and Teams/SharePoint access management
• Maintain accurate IT documentation including user guides, equipment inventory lists, and onboarding checklists
• Collaborate with IT colleagues on more complex technical issues and escalate appropriately when needed

What We're Looking For

Required qualifications:

• Currently enrolled in an IT-related degree program such as Computer Science or Information Systems (any semester)
• Genuine interest in IT infrastructure and how systems work
• Basic computer literacy with Windows or macOS and solid troubleshooting instincts
• Ability to learn new tools quickly and ask clarifying questions when needed
• Reliable and organized with clear communication skills, especially when working with colleagues who may be less technical

Preferred qualifications:

• Hobby-level experience with Windows or macOS troubleshooting, home networking, or similar activities
• Basic familiarity with Microsoft 365 tools such as Outlook, SharePoint, and Teams
• Interest in growing into a junior or full System Administrator role over time

Personal attributes we value:

• Curious and eager to learn—you don't need to know everything on day one
• Friendly and patient when helping colleagues who are less confident with technology
• Detail-oriented, especially regarding equipment tracking and onboarding steps
• Takes ownership of tasks and follows through to completion

How We Work with You

Get A Job.ai represents this confidential employer in the Munich area. When you apply through our platform, one of our recruiters will review your profile and conduct an initial screening. If there's a strong match, we will submit your application to our client for consideration.

Please apply only through Get A Job.ai. Do not attempt to contact the employer directly, as all applications must come through our recruitment process.

Pay

Compensation details will be discussed during the screening process with our recruitment team.

Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices and works with clients who value diversity in their workforce. We encourage applications from candidates of all backgrounds.