Head of Sales and Customer Success

About This Opportunity

We are representing a profitable, bootstrapped technology company seeking a Head of Sales and Customer Success to build and lead their B2B revenue engine from the ground up. This is a rare opportunity to own the entire commercial motion—selling personally while establishing the foundation for a scalable team.

Our client operates as a fully remote organization with team members across multiple continents. You'll have genuine autonomy to identify high-potential market segments, close deals yourself, and transition successful pilots into repeatable processes before scaling the team.

Responsibilities

• Define and execute go-to-market strategy for B2B segments with the highest revenue potential
• Own the full sales cycle from discovery through negotiation and close, carrying quota personally from day one
• Lead customer success efforts to drive partner activation and minimize churn post-signature
• Build CRM discipline, maintain pipeline integrity, and deliver data-driven forecasts
• Design the organizational structure for sales and customer success as repeatability is proven
• Recruit, onboard, and coach initial team members when the business is ready to scale
• Collaborate with founders currently leading sales with support from one business development representative

What We're Looking For

Must-Have Qualifications:

• Player-coach mentality—you want to sell personally now and build a team progressively
• Proven B2B closer with strong discovery, value-based selling, and multi-stakeholder negotiation skills
• Demonstrated ability to create opportunities from scratch and convert experimental wins into repeatable processes
• Partnership mindset understanding that activation and ongoing usage drive long-term value beyond the signature
• Data-driven approach with CRM hygiene, pipeline discipline, and honest forecasting practices
• Leadership capability to recruit, coach, and set performance standards when scaling begins
• Fluent English for international selling in written and verbal formats
• Remote-native work style: autonomous, proactive, clear in asynchronous communication, and flexible across US, European, and global time zones

Bonus Qualifications:

• Experience managing customer success teams
• Additional language fluency for international selling
• SaaS, technology, or no-code platform background

This role is likely not the right fit if you:

• Manage sellers but no longer enjoy personal selling
• Have only prospected but never carried close responsibility
• Require established brand recognition and extensive support functions to perform
• Bring frameworks without concrete evidence of execution
• Chase logo acquisitions but lose interest after contract signature
• Cannot quantify your personal contribution to revenue outcomes
• Need a fully defined product, ICP, and playbook before taking action

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team conducts an initial screening to understand your background and fit. Qualified candidates are then submitted to our client for consideration. The client's process includes founder and leadership interviews, a practical half-day case study, reference checks, and offer.

Please do not attempt to contact the client directly. All communication and coordination will flow through our talent team to ensure a professional and organized process for everyone involved.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Opportunity

Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from candidates of all backgrounds and work with our clients to ensure fair and equitable hiring processes.