Technical Account Manager (Spanish & Italian Speaker)

Responsibilities

We are representing a confidential SaaS organization seeking a Technical Account Manager fluent in Spanish and Italian to serve as a strategic advisor to major enterprise accounts. This is a foundational role for the EMEA region, offering significant autonomy and executive exposure.

You will operate as a critical strategic partner, guiding complex customers through business and technology transformations. Your work blends strategic consulting, technical leadership, and change management to drive adoption, retention, and expansion opportunities. You'll maximize platform utilization and ensure measurable business value realization across your assigned accounts.

Key responsibilities include:

• Influencing customers toward optimal solutions and connecting platform capabilities directly to business goals
• Facilitating complex decision-making processes across diverse stakeholder groups
• Leading advanced solution design discussions including integrations, data architecture, and platform scalability
• Supporting organizational change initiatives during critical technology implementations
• Identifying adoption risks and developing mitigation strategies
• Coaching executive sponsors on effective change management strategies
• Proactively identifying expansion opportunities and contributing to services growth
• Creating frameworks and best practices that elevate customer outcomes

What We're Looking For

Language Requirements:

• Fluent in Spanish and Italian (written and spoken)
• Strong English communication skills

Strategic Consulting Skills:

• Proven ability to influence customers and connect product capabilities to business outcomes
• Experience driving measurable customer outcomes and ROI improvements
• Ability to challenge recommendations and facilitate decision-making across stakeholder groups

Technical Leadership:

• Understanding of fundamental architecture concepts, integration patterns, and data flows
• Ability to articulate business implications of technical decisions
• Experience facilitating solution design discussions balancing business and technical requirements

Change Management:

• Structured approach to organizational change management
• Experience identifying adoption risks and developing mitigation strategies
• Ability to coach executive sponsors on driving organizational change

Professional Attributes:

• Growth mindset with strong initiative and continuous improvement orientation
• Ownership mentality with ability to identify and address opportunities proactively
• Experience creating frameworks and best practices adopted by teams or organizations
• Background in technical customer success, consulting, or strategic account management

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background, language proficiency, and alignment with the role requirements. Qualified candidates will be submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through Get A Job.ai to ensure a coordinated process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Get A Job.ai is an equal opportunity recruiter. We celebrate diversity and are committed to creating an inclusive process for all candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.