Service Manager – Uberto Restaurant at Quercus

Join Relais & Châteaux as a Service Manager at Uberto Restaurant at Quercus in Gay, Georgia, and lead an exceptional dining experience in one of the region's most distinguished culinary destinations. This full-time position offers an opportunity to shape hospitality excellence at a luxury restaurant known for refined service standards and sophisticated guest engagement.

About the Role

We seek a dedicated Service Manager to oversee all front-of-house operations at Uberto Restaurant at Quercus. You'll be the driving force behind seamless service delivery, orchestrating every interaction to reflect the highest standards of hospitality. Your leadership will ensure guests receive the personalized attention and attentiveness that define fine dining. Working within the Relais & Châteaux network — a global symbol of luxury and craftsmanship — you'll contribute to a legacy of exceptional service that distinguishes this establishment in Gay, Georgia and beyond.

Key Responsibilities

• Lead and mentor the dining room team to consistently deliver polished, attentive service
• Manage table reservations, seating arrangements, and dining flow to optimize guest satisfaction
• Train staff on service protocols, menu knowledge, and wine pairing expertise
• Foster a welcoming environment while upholding the refined standards expected in luxury hospitality
• Handle guest inquiries, concerns, and special requests with professionalism and discretion
• Maintain compliance with health, safety, and operational procedures
• Collaborate with culinary and back-of-house teams to ensure seamless service execution

Requirements

• Proven management experience in fine dining, upscale restaurants, or luxury hospitality settings
• Strong knowledge of service techniques, wine service, and formal dining etiquette
• Demonstrated excellence in guest relations and conflict resolution
• Leadership ability with a track record of developing and motivating hospitality teams
• Excellent communication skills and attention to operational detail
• Passion for hospitality and commitment to service excellence

Working at Relais & Châteaux

Relais & Châteaux represents the pinnacle of hospitality, renowned for curating exceptional dining and lodging experiences across a selective global collection. Joining our team means becoming part of a distinguished tradition of luxury, where every detail matters and every guest experience is carefully crafted. We value innovation, integrity, and a genuine passion for hospitality — qualities that define our culture and set our establishments apart in the competitive dining landscape.

Apply Today

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