- Full Time
- Michigan, US
Genus PLC at a glance
SEC filings mentioning "Genus PLC": 17 — search EDGAR
Genus PLC
Genus PLC is seeking a Reproductive Technician for our Michigan location to provide essential technical support and expertise. This full-time position serves as a critical technical resource for our sales teams and customers, ensuring they maximize the value of our products and services.
Role Overview
As a Reproductive Technician with Genus PLC, you'll leverage your technical knowledge to drive customer success and support our sales process. This role bridges technical operations and customer relations, requiring you to solve complex problems, advise stakeholders, and ensure clients achieve their objectives with our products. Your expertise will be instrumental in building long-term customer relationships and supporting growth across our Michigan market.
Core Duties
- Deliver technical guidance and hands-on support to sales representatives, resellers, and direct customers
- Diagnose and resolve product and service technical issues to keep operations running smoothly
- Identify customer needs and recommend solutions that maximize product benefits and outcomes
- Provide training and documentation to help stakeholders understand technical features and capabilities
- Collaborate with sales and customer success teams to support client retention and satisfaction
- Maintain detailed records of technical issues and resolutions to support continuous improvement
What You Bring
- Proven technical knowledge and troubleshooting expertise in relevant systems or products
- Strong problem-solving skills and the ability to think through complex technical scenarios
- Excellent communication skills—capable of translating technical concepts for non-technical audiences
- Experience supporting sales teams or customer-facing technical roles
- Ability to manage multiple priorities and respond quickly to urgent customer needs
- A collaborative mindset and commitment to customer success
More About Genus PLC
Genus PLC is committed to delivering high-quality products and services supported by excellent technical expertise. We value team members who are passionate about solving problems and ensuring customer success. Join our Michigan team and grow your career with an organization focused on customer satisfaction and technical excellence.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Michigan, US
Weather right now in Michigan, US: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Michigan is a peninsular state in the Great Lakes region of the Upper Midwestern United States. It shares water and land boundaries with Minnesota to the northwest, Wisconsin to the west, Indiana and Illinois to the southwest, Ohio to the southeast, and the Canadian province of Ontario to the east, northeast and north. With a population of 10.14 million and an area of 96,716 sq mi (250,490 km2), M
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
- Elevation 219m (719 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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