- Full Time
- Queens, New York City
Arab American Family Support Center
Arab American Family Support Center is hiring a Client Navigator to join our Queens Family Justice Center team. This full-time position offers the opportunity to guide vulnerable families toward safety, stability, and resources in Queens, New York City.
About the Role
As Client Navigator at AAFSC, you'll serve as a trusted guide for immigrant and refugee families navigating complex challenges and systems. This Monday–Friday, 9am–5pm position reports to the Director of the Anti-Violence Program and carries an annual salary of $55,570.27. You'll work within our Anti-Violence Program to connect clients with essential services, support, and pathways forward.
What You'll Do
- Meet with clients to understand their needs, circumstances, and goals in a compassionate, culturally-aware manner
- Assess situations and help families identify the right resources, referrals, and support services
- Navigate clients through complex systems—from housing and legal aid to mental health care and emergency assistance
- Maintain accurate, confidential case documentation and progress notes
- Build and maintain relationships with community partners and service providers
- Provide outreach within the Arab American and immigrant communities in Queens
- Support program goals around family safety and stability
What We're Looking For
- Lived experience as a member of the Arab American, immigrant, or refugee community is strongly preferred
- Demonstrated compassion and cultural competency when working with vulnerable populations
- Strong communication and interpersonal skills, especially across language and cultural differences
- Ability to navigate systems, gather information, and solve problems creatively
- Reliable, organized approach to documentation and case management
- Commitment to supporting our mission of family safety and community empowerment
About Arab American Family Support Center
For over 30 years, the Arab American Family Support Center has been a vital resource for immigrant and refugee communities. We believe children deserve to grow up safely, families should stay together, and newcomers deserve clear navigation through the systems that affect their lives. Join our team and help build a stronger, more connected Queens.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Queens, New York City
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Queens, coextensive with Queens County, is the largest by area of the five boroughs and counties in New York City, New York, United States. Located near the western end of Long Island, it is bordered by the borough of Brooklyn and by Nassau County to its east, and shares maritime borders with the boroughs of Manhattan, The Bronx, and Staten Island, as well as with New Jersey. Queens is the most linguistically diverse place in the world, as well as one of the most ethnically diverse.
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National unemployment rate in US: 4.2% — via World Bank
- Elevation 32m (105 ft)
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