Customer Service Associate

Join Savers | Value Village as a Customer Service Associate at our Beach, Orange County location. This full-time position offers competitive compensation starting at $17.00 to $22.40 per hour, depending on duties and experience. You'll be the welcoming presence helping customers discover quality pre-owned clothing, accessories, and household goods while supporting our retail team in delivering exceptional service.

About the Role

As a Customer Service Associate, you'll create positive shopping experiences for every customer who walks through our doors. You'll greet shoppers with genuine warmth, assist them in finding exactly what they need, handle transactions professionally, and answer questions about our merchandise and store policies. Your friendly demeanor and reliability will be core to building a loyal customer base and maintaining the welcoming atmosphere that defines Savers | Value Village.

What You'll Do

• Greet customers and provide attentive, knowledgeable assistance throughout their shopping visit
• Process purchases accurately at the register, accepting cash and electronic payments
• Answer customer inquiries about products, pricing, and store operations
• Help customers navigate the sales floor and locate specific items
• Maintain store cleanliness and organization to create an inviting shopping environment
• Work collaboratively with team members to support daily store operations
• Represent Savers | Value Village values with every customer interaction

What We're Looking For

• Strong verbal communication and active listening skills
• Demonstrated ability to work effectively with diverse customers
• Reliable, punctual attendance and a positive attitude
• Previous customer service or retail experience preferred
• Comfort with point-of-sale systems and basic cash handling
• Team-oriented mindset and willingness to support colleagues
• Physical ability to stand for extended periods and move around the store

About Savers | Value Village

Savers | Value Village is one of the largest for-profit thrift retailers operating across the United States, Canada, and Australia. We're dedicated to providing affordable, quality pre-owned fashion, home décor, and accessories to value-conscious shoppers everywhere. Our mission centers on championing reuse and building a more sustainable future where secondhand shopping becomes the natural choice for families and individuals seeking style without compromise.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.