Retail Sales Associate Springfield, IL

Join Flooring America in Archer, Sangamon County, as a full-time Retail Sales Associate and become a key driver of our store's sales success and customer satisfaction.

Position Summary

As our Retail Sales Associate in Springfield, Illinois, you'll work directly with customers to identify their flooring needs and recommend the right products and services for their homes or businesses. Your role is central to both our store's profitability and customer retention. You'll balance building genuine customer relationships with closing sales and managing account details to ensure every transaction delivers value.

Core Duties

• Greet customers and conduct thorough needs assessments to recommend appropriate flooring solutions
• Present product features, benefits, and pricing in ways that match customer budgets and preferences
• Complete sales transactions and maintain accurate account records
• Follow up with customers on existing accounts to drive repeat business and address questions
• Monitor pricing and margins to support store profitability targets
• Collaborate with your sales manager and team to create a professional, welcoming sales environment

What We're Looking For

• Proven ability to engage customers and build trust through active listening
• Demonstrated sales experience or strong track record closing transactions
• Comfort discussing product specifications and explaining value propositions
• Organized, detail-oriented approach to order fulfillment and account management
• Full-time availability and reliable attendance
• Professional demeanor and genuine enthusiasm for customer service

About the Company

Flooring America is a trusted flooring retailer serving the Springfield, Illinois community and surrounding areas. We pride ourselves on offering a wide selection of quality flooring options and helping customers find the perfect fit for their spaces and budgets.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.