GovCIO at a glance
SEC filings mentioning "GovCIO": 22 — search EDGAR
Federal funding recipient: largest known award $389.7M from the Department of Veterans Affairs (started Aug 23, 2022) — via USAspending.gov
Health services portfolio technical management and strategic solutioning support
GovCIO
GovCIO seeks a VistA Technical Subject Matter Expert (SME) for Tier 2 Support to lead advanced troubleshooting and system administration for critical healthcare IT systems. This is a remote, full-time position based in Oklahoma City, Oklahoma County, supporting mission-critical infrastructure for government agencies.
About the Role
As a Tier 2 Support specialist, you'll take ownership of escalated technical issues and drive resolution using your deep expertise in VistA application administration. You'll provide strategic system guidance, perform complex diagnostics, and implement solutions that keep essential government health systems operational. This role sits at the intersection of technical depth and stakeholder impact—your work directly supports operational continuity for critical services.
What You'll Do
- Investigate and resolve Tier 2 escalations from frontline support teams, applying advanced system knowledge to complex technical problems
- Administer and optimize VistA application environments, ensuring performance and reliability across mission-critical deployments
- Serve as an internal technical resource, documenting solutions and sharing expertise with support teams and stakeholders
- Collaborate with system architects and infrastructure teams to address root causes and prevent recurring issues
- Maintain detailed records of technical incidents and resolutions to support continuous improvement
What We're Looking For
- Extensive hands-on experience administering VistA systems or similar healthcare IT platforms
- Proven troubleshooting expertise in complex, mission-critical IT environments
- Strong technical foundation in application administration, system architecture, and IT operations
- Ability to communicate technical issues clearly to both technical and non-technical audiences
- Eligibility for US Suitability/Public Trust clearance or existing clearance
- Professional experience in government, healthcare IT, or both is highly valued
About GovCIO
GovCIO delivers technology solutions and managed services to government agencies, helping federal organizations modernize systems, strengthen operations, and serve the public more effectively. We partner with mission-driven teams across the government to solve complex IT challenges.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore GovCIO online
What people say about GovCIO
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Recent news
- Executive Order Speeds Up Post-Quantum Cryptography Timelines - GovCIO Media & Research
- GovCIO loses GAO IT services recompete to SAIC - Washington Technology
- GovCIO Drives Early Impact in VA's RES Modernization Effort - PR Newswire
- Agencies Go Beyond Planning as Post-Quantum Deadlines Near - GovCIO Media & Research
- SSA Cuts Wait Times, Claims Backlog Through Tech Modernization - GovCIO Media & Research
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Oklahoma City, Oklahoma County
Weather right now in Oklahoma City, Oklahoma County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Oklahoma, is a landlocked state in the South Central, Southern, and Southwestern regions of the United States. It borders Texas to the southwest, Kansas to the north, Missouri to the northeast, Arkansas to the southeast, New Mexico to the west, and Colorado to the northwest. Partially in the western extreme of the Upland South, it is the 20th-most extensive and the 28th-most populous of the 50 Uni
Nearby history: Main Public Library, listed 2010 (55m away) — via National Register of Historic Places
Typical climate: average high 72°F / low 51°F year-round (summers around 92°F, winters around 31°F) — via NOAA 1991-2020 Normals
- Elevation 381m (1,250 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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