- Company: Wanneroo Veterinary Service Trust
- Location: Heathridge, Joondalup
- Salary: Pay not listed
Wanneroo Veterinary Service Trust at a glance
Veterinary Receptionist - Part Time at Wanneroo Veterinary Service Trust in Heathridge, Joondalup
About This Position
The role of a Veterinary Receptionist at Wanneroo Veterinary Hospital is multifaceted and crucial to the smooth operation of our practice. As the first point of contact for clients, you will be responsible for creating a welcoming environment that sets the tone for their visit. Your responsibilities include answering phones, scheduling appointments, managing patient records, and providing excellent customer service.
What You'll Do
- Answer incoming phone calls and schedule appointments with accuracy and efficiency
- Manage client records and update them as necessary
- Welcome clients and pets upon arrival, ensuring a positive first impression
- Process payments and handle billing inquiries
- Assist in the coordination of staff schedules and ensure smooth workflow
What You Bring
- A minimum of 1 year experience in veterinary reception or related field is preferred, but not mandatory for enthusiastic candidates with a passion for customer service
- Strong communication skills to handle a variety of clients and situations
- Attention to detail when managing client records and scheduling appointments
- Basic computer proficiency, particularly with Microsoft Office applications
- A friendly and professional demeanor to create a welcoming atmosphere for all visitors
Working at Wanneroo Veterinary Service Trust
At Wanneroo Veterinary Hospital, we pride ourselves on providing exceptional care in a warm and supportive environment. Our reception team plays a vital role in ensuring that our clients feel valued and informed throughout their visit. We offer a collaborative work culture where your contributions are appreciated, and growth opportunities are available.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Wanneroo Veterinary Service Trust online
Working in Heathridge, Joondalup
Weather right now in Heathridge, Joondalup: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Nearby history: Brooks, William and Blanche, House, listed 1993 (721m away) — via National Register of Historic Places
Typical climate: average high 76°F / low 53°F year-round (summers around 93°F, winters around 35°F) — via NOAA 1991-2020 Normals
- Elevation 139m (456 ft)
About this role & career path
This role sits in animal care support (SOC 31-9096.00). Typical work mixes client contact with clinical backup: monitoring recovery, basic diagnostics or x-ray support, medication prep, and facility hygiene. Growth often moves toward senior reception, practice management support, or further clinical training depending on local licensing.
Traits that fit this role
- Self-Control
- Cooperation
- Integrity
- Attention to Detail
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- Baltimore County Launches Paid Healthcare Workforce Training Program - Conduit Street Blog
- Rockland healthcare staffing business sues nurse agency - Westfair Communications
- How Nursing Homes Are Stabilizing Clinical Staffing With a 'Shadow Workforce,' Higher Wages and Career Ladders - Skilled Nursing News
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Healthcare Support occupations earn a national median of $29,203 — via US Census ACS / Data USA
Build the skills for this role
Build admin polish first, then clinic workflows.
- Alison — Administrative Support — free to learn
- Microsoft Learn — Office/Microsoft 365 training — free to learn
- Practice calm animal handling, clear phone triage, and accurate appointment notes.
Free & low-cost learning resources
- Alison — Administrative Support (free to learn)
- Microsoft Learn — Office/Microsoft 365 training (free to learn)
Be ready to explain how you stay calm with stressed owners and animals, keep waiting areas and records organized, and escalate clinical concerns quickly. Expect scenarios on multi-tasking at reception, infection-control habits, and supporting vets without overstepping.
Strong fit if you like people-facing work in a clinic, can follow safety and hygiene rules, and want a non-remote role supporting Wanneroo Veterinary Service Trust’s team in Heathridge. Thin public company data means culture and pay should be confirmed in the interview.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Veterinary Receptionist
- Employer Wanneroo Veterinary Service Trust
- Location Heathridge, Joondalup
- Type Part Time
- Pay (from listing) Pay not listed
- Posted July 25, 2026
- Apply by August 25, 2026
- Overview Full job description on this page (320 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Veterinary Receptionist
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Hold or restrain animals during veterinary procedures.
- Monitor animals recovering from surgery and notify veterinarians of any unusual changes or symptoms.
- Fill medication prescriptions.
- Clean and maintain kennels, animal holding areas, examination or operating rooms, or animal loading or unloading facilities to control the spread of disease.
- Examine animals to detect behavioral changes or clinical symptoms that could indicate illness or injury.
- Perform routine laboratory tests or diagnostic tests, such as taking or developing x-rays.
Explore related openings
Occupation family: Veterinary Receptionist
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