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Veterinary Receptionist

Wanneroo Veterinary Service Trust · Heathridge, Joondalup Area

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to explain how you stay calm with stressed owners and animals, keep waiting areas and records organized, and escalate clinical concerns quickly. Expect scenarios on multi-tasking at reception, infection-control habits, and supporting vets without overstepping.

Fit summary

Strong fit if you like people-facing work in a clinic, can follow safety and hygiene rules, and want a non-remote role supporting Wanneroo Veterinary Service Trust’s team in Heathridge. Thin public company data means culture and pay should be confirmed in the interview.

Day in the role

As a Veterinary Receptionist at Wanneroo Veterinary Service Trust in Heathridge (Joondalup Area), your day centers on front-of-house care for pets and owners plus hands-on support from the O*NET Veterinary Receptionist / assistant pathway.

Skills to emphasize

Build admin polish first, then clinic workflows.

FAQ from this listing

Is this role remote?

No. The listing is on-site in Heathridge, Joondalup Area (remote = 0).

What tasks are typical for this title?

O*NET-linked work includes restraining animals, monitoring post-op recovery, filling prescriptions, cleaning holding areas, spotting illness signs, and routine lab or x-ray support.

Which free courses help me prepare?

Alison Administrative Support and Microsoft Learn Office/Microsoft 365 training are both free to learn and support reception and documentation skills.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

O*NET source

Role overview (listing rewrite)

Veterinary Receptionist - Part Time at Wanneroo Veterinary Service Trust in Heathridge, Joondalup Area About This Position The role of a Veterinary Receptionist at Wanneroo Veterinary Hospital is multifaceted and crucial to the smooth operation of our practice. As the first point of contact for clients, you will be responsible for creating a welcoming environment that sets the tone for their visit. Your responsibilities include answering phones, scheduling appointments, managing patient records, and providing excellent customer service. What You'll Do Answer incoming phone calls and schedule appointments with accuracy and efficiency Manage client records and update them as necessary Welcome clients and pets upon arrival, ensuring a positive first impression Process payments and handle billing inquiries Assist in the coordination of staff schedules and ensure smooth workflow What You Bring A minimum of 1 year experience in veterinary reception or related field is preferred, but not mandatory for enthusiastic candidates with a passion for customer service Strong communication skills to handle a variety of clients and situations Attention to detail when managing client records and scheduling appointments Basic computer proficiency, particularly with Microsoft Office applications A friendly and professional demeanor to create a welcoming atmosphere for all visitors Working at Wanneroo Veterinary Service Trust At Wanneroo Veterinary Hospital, we pride ourselves on providing exceptional care in a warm and supportive environment. Our reception team plays a vital role in ensuring that our clients feel valued and informed throughout their visit. We offer a collaborative work culture where your contributions are appreciated, and growth opportunities are available. How to Apply To apply for this position, please complete the application form on this page. If you encounter any issues, you will be redirected to our employer's application platform to finish submitting your application there. We look forward to hearing from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-07-27 UTC · getajob.ai